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I am happy with this app and it's customer support. App team members - Joy, Jonas and Emma, answers very quickly with possible solution. I am grateful.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This is the second time I have used this APP. Every time, they patiently solved our problems and helped us design forms. Work efficiency is also very high. highly recommended. Moreover, this APP has very complete functions. I have found many similar ones, but this one is the best.
Thank you so much for your 5 star rating!
We're delighted that you had a good experience with our APP twice and that you found it helpful. We appreciate your comments regarding the patience of our team and the efficiency of our work. We're glad you found the functions of our APP to be complete.
Thank you for your recommendation!
We did a major customization for our wholesale side of the website and it was thanks to this app and its support, especially to Emma and Leorio. They both are great and able to give us the customization we need based on the requirements we gave them. Although we are in two different time zones - 12 hours apart, they will get back to me the very next day.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This is a fabulous out of the box solution. It is a low cost solution and then any extras are available from the same team at reasonable prices. There is a very good trial period allowing you to get it set up and tested without paying a cent. Support is 7+ hours ahead of us but once I worked out the time difference support was excellent. I really got the feeling that I was getting personal one-to-one support. Once the installation is complete the app is very robust.
Thank you so much for your 5-star rating and for your detailed review!
We appreciate your feedback and are so glad you are satisfied with our services.
I was looking for the app that allowed me to make some important B2B things and one of them vas VAT check. Few things were not clear to me so we contacted support - Jonas and Nguyen Minh Dang were really helpful for us. Jonas answered all necessary questions and Nguyen Minh Dang made some extra out of the app development to it:) Awesome team! Best luck for you!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This is the perfect App when it comes to B2B Wholesale. The support is amazing. They answer within Minutes and can even fix issues remotely via shop access.
Well worth the money!
I wholeheartedly recommend this app for any wholesale business.
Thank you so much for your 5 star rating and your kind words about our app.
It means a lot to us that you found that This is the perfect App when it comes to B2B Wholesale and that the support is amazing. We are delighted you found the app to be well worth the money and would recommend it for other wholesale businesses.
Thank you again!
We used this app in combination with their B2B Portal/Net Terms app, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would recommend this app and the B2B Portal/Net Terms app.
Thank you so much for your 5-star rating!
We are very pleased to hear that our B2B Portal/Net Terms app combined with our app was great for your use case, and even more happy that you were very satisfied with our customer service. We appreciate your kind words and the recommendation!
We were looking for something that would give the B2B experience without the cost of running Shopify+ and for 99% of what we are looking to do, this app ticks the boxes.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We are using the suite of B2B apps from BSS Commerce over 3 different businesses. Using the one app business for a number of apps means everything fits together seamlessly and we can work with one external team for support - and they know our business!
On our website, we have both B2B and B2C capability - the BSS apps means we can provide the best service and experience to our customers and the website adapts dynamically depending on their account.
We offer multiple pricing levels and different product ranges for different customers and the website ensures the correct price and product selection is shown to our different customer segments.
Highly recommend the apps and the team!
Thank you so much for your 5 star rating!
We truly appreciate your recommendation and trust that you will continue to enjoy using our suite of apps. Thank you again. 🙏
I had some issues in the compatibility with my theme but they fixed it fast and even did a few extra things that wasn't necessary. I researched my needs for a wholesale for days and I always came back to this one. The functionality is amazing and intuitive. I'm stoked I chose this app. Josephine and Trinh are amazing!