Recensioner (841)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 7 mars 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Retro Plants
Australien
3 månader användning av appen
BSS Commerce svarade 9 mars 2023

Thank you so much for the 5-star rating! We are so happy to hear that you found our customer service that amazing, and that you're pleased with the features, flexibility, and compatibility of our B2B apps. We really appreciate your recommendation to others who may have similar needs. We'll be sure to let Emma and Nguyen Tien Hau know that their hard work was noticed!

Redigerat 16 juli 2021

Merci pour votre aide pour la mise en place de l'application.
Je n'aurais pas pu le faire seul. C'est super.

Se Soigner Nature
Frankrike
3 månader användning av appen
BSS Commerce svarade 24 augusti 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

11 mars 2022

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

TURTLE®
Danmark
3 månader användning av appen
BSS Commerce svarade 13 mars 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Redigerat 7 mars 2022

Thank you to Emma and Tri Minh for assisting with all my enquiries in a timely manner! you guys are great :D This app is very detailed and very useful for businesses offering user customer account discounts. We are transitioning to wholesale and account member discounts only and since there's so many elements to this app, customer support is essential. Emma has been the greatest support through this transition even helping me make changes, as well as educating me on how to navigate the app. The best thing about it all is that Emma is extremely prompt with her replies through chat and as a business owner this is very important if you're going to be paying for an app.

Sukio Studio
Australien
3 månader användning av appen
BSS Commerce svarade 4 mars 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

21 september 2023

outstanding customer service

99 Cent Printing
USA
3 månader användning av appen
BSS Commerce svarade 27 september 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

17 oktober 2023

Joy has been such an epic help getting everything integrated and set up on the app. I really appreciated her time and help!

Botanical Stone
Australien
3 månader användning av appen
2 oktober 2023

We have been starting to use this app because we were looking for a solution to have multiple prices per product for our several thousand items.
While the solution looks like its working like a charm what really stands out about this app is their great support. We have been getting answers and bug fixes in a matter of hours. Great communication! Thanks!

Brodit DE
Tyskland
3 månader användning av appen
22 februari 2021

Great B2B System, Support works perfect with fast answering, integrations are developed quickly and update wishes get accepted. Everything in all an great customizeable B2B System.

KFT Händlershop
Tyskland
3 månader användning av appen
Redigerat 8 februari 2023

We strongly recommend the app. The functions of the app are well structured and clear. At the beginning we had some issues with the setup. But the support consisting of Joy Nguyen (our contact person), and the developers Mai Van Quy and Nguyen Ngoc Hai helped us within a very short time. They were very friendly, kind and very helpful.
We are sure that the support team will continue to help us so well in the future. Thus, minor issues will be fixed and solved in the minimum amount of time. This is how we expect a professional support to be. Please keep up the good work!

ryan-s.eu
Tyskland
3 månader användning av appen
BSS Commerce svarade 7 februari 2023

Thank you so much for taking the time to leave us a 5 star rating! We are glad to hear that our support team was friendly and helpful, and that you were able to get the setup issues resolved quickly. We appreciate your feedback and your recommendation of our app. Thank you!

21 augusti 2023

June is super helpful and has been very quick to help resolve any issues we've had! Highly recommend this app for anyone serving a b2b audience.

Scrummi Dev
Storbritannien
3 månader användning av appen
BSS Commerce svarade 31 augusti 2023

Thank you so much for your 5-star rating and kind words!

We really appreciate that you shared your positive experience with us. We are so delighted to hear that our agent is super helpful and quick in resolving your issues. We are glad that you are recommending our app to serve b2b audience.

Thank you again for being a valued customer!