BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Recensioner (847)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
24 februari 2023

B2B/Wholesale Solution is a good app if you are running a B2B website for wholesalers. It allows you to manage incoming potential customers, assign special prices depending on customers' type, and use Custom pricing purchases to determine pricing.
B2B Login and Lock Access app is also from BSS, which is also a great app for using too. I can lock specific content for certain customers who have the access to our website and allow customers can access the page with a few steps of simple settings.
We dealt with the BSS Commerce's support representative June Nguyen who was very responsive to deal with our problems and answer my questions. The tech guy is awesome too when he has worked hard on my case to bring out the results. Dev Phu Dao Van helped with styling the form, the other devs are Hau Nguyen Tien, Phong Bui Thanh and Khanh Nguyen Dinh fix the error of showing custom prices on my site when the theme and the app are a little incompatible. They did a great job.
There's some error on my site and struggling to make the rule work but the team did an amazing job on make it works.
Thank you so much!

Lasio Professional Hair Care
USA
28 dagar användning av appen
BSS Commerce B2B svarade 29 mars 2023

Thank you very much for your 5-star rating! We appreciate your kind words about B2B/Wholesale Solution and B2B Login and Lock Access app. We are glad that our support agent and our tech guys have provided you with prompt and efficient assistance. We are also delighted to hear that they have been able to work hard on your case and bring out satisfactory results. We are very grateful for your positive feedback.

27 november 2023

A great way to implement B2B features on my Shopify store. Very supportive tech support team and happy with the app service. Highly recommended.

MVTFASHION
USA
27 dagar användning av appen
BSS Commerce B2B svarade 30 november 2023

Thank you so much for your 5 star rating!

We are glad that you are pleased with the app service and that you have found our tech support team very supportive. We appreciate your kind words and are delighted that you've been able to implement B2B features on your Shopify store.

Thanks again!

8 juni 2022

We are using two B2B apps from BSS team and they have been very helpful for our website and business.
The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Australia Pisen pty ltd
Australien
27 dagar användning av appen
BSS Commerce B2B svarade 13 juni 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

26 augusti 2021

Exceptional team - Add to that the fact that support is instantaneous and amazingly helpful. Stephanie is the gold standard of being customer-centric, her communication is flawless. They are incredibly good listeners that appreciate the feedback. Where possible they are extremely responsive to making changes to my suggestions, all with a smile. Keep up the extraordinary support. Stop looking, I have tried them all and this is by far the best B2B Wholesale App available, coupled with the fact the team at BSS Commerce are constantly listening to their customers and adding new features and functionality. App & Developers are perfect in every way, always taking comments on board to fine tune every aspect of their product offering. All this while still in the trial period, I don’t know how they are going to top this customer experience when we start paying. Highly recommended. Great job! Five Stars +++++ all day.

DetectOn Pty Ltd
Australien
27 dagar användning av appen
BSS Commerce B2B svarade 26 augusti 2021

Your review makes our day, Joseph.

Your kind words and valuable feedback keep our team forward to improve our apps better every day.

Thank you so much and wish your business all good. We will keep our customer-centric mind no matter when you are on the trial or you will pay in the future, I promise.

Best,

Steph.

3 april 2023

The app very nice, Joy Nguyen and the Quy Mai Van helped me solve the problem very quickly, thanks a lot!

DOVPO
Kina
27 dagar användning av appen
BSS Commerce B2B svarade 3 april 2023

Thank you so much for your 5 star rating! We are so glad to hear that you had a great experience with the app and our agents were able to help you solve your issue quickly. We appreciate your kind words.

Redigerat 11 april 2023

Great app, with even greater customer service. Jena and Dong Le Trung helped us create custom Registration forms for our store. They had no issues with any of the prototype design we sent over, and they designed the form exactly how we wanted with proper functionality as well. Their communication was quick and I highly recommend their services.

Wexford Home
USA
27 dagar användning av appen
BSS Commerce B2B svarade 11 april 2023

Thank you so much for your 5-star rating! We are so glad that you had a great experience with our agents in designing the custom registration forms for your store. We are pleased that you were happy with their communication and how the form came together according to your specs. We appreciate your feedback and are grateful for your business. Thank you!

5 mars 2024

App is great, has a lot of cool and customizable features. Support team is amazing.

Pravada Beauty Labs
USA
27 dagar användning av appen
25 april 2024

The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.

m+c wholesale
USA
27 dagar användning av appen
BSS Commerce B2B svarade 3 maj 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

16 januari 2023

The module meets the business' needs and the support has been great so far. The Devs Nguyen Tien Hau and Nguyen Vu Manh Cuong have been incredibly helpful with customisations to the B2B module.

Kettle Interiors
Storbritannien
27 dagar användning av appen
BSS Commerce B2B svarade 16 januari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Redigerat 12 april 2021

VERY GOOD SUPPORT, THEY ARE IMPLEMENTING SOME FEATURES AND THEN IT WILL BE PERFECT. CAN'T WAIT FOR CHECK IT.

Olla Bowls
Förenade Arabemiraten
26 dagar användning av appen