Recensioner (841)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
30 mars 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
USA
3 månader användning av appen
13 augusti 2021

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

Repair Partners Wholesale
Australien
3 månader användning av appen
BSS Commerce svarade 24 augusti 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Redigerat 8 februari 2022

I like the app very much. It is great app for B2B business. I am very impressive with the support team. They are very professional and solve my requests very fast. Highly recommend. Thanks very much for the support from Minh Đăng, Nguyễn Đình Khánh và Emma, I am very pleased with you quick and professional supports Tôi rất thích app này, rất thích hợp cho doanh nghiệp B2B. Tôi rất ấn tượng với sự hỗ trợ của đội ngũ khách hàng. Họ rất chuyên nghiệp và xử lý vấn đề rất nhanh, rất gợi ý cho khách hàng dùng app này. Cám ơn các bạn Minh Đăng, Nguyễn Đình Khánh và Emma, tôi rất hài lòng về sự chuyên nghiệp cũng như nhiệt tình của các bạn

Surrey Hills Grocer
Singapore
3 månader användning av appen
BSS Commerce svarade 15 februari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

7 september 2023

This application has been very useful, it is just what we needed for our B2B clients.
The technical support is excellent, they solve your doubts and are always there to help.

Thank you so much !!

Industrias GSL
Mexiko
3 månader användning av appen
BSS Commerce svarade 11 september 2023

We really appreciate your 5 star rating and your kind words!

We are delighted to hear that our application and technical support have been so useful to you and your B2B clients; it's always great to know that our hard work is paying off.

Thanks again for the positive review!

6 september 2023

It's easy to use and understand. Customer service actually helps us to style the form based on our preference. I never met any customer service for plug-ins that would go the extra mile for their customer!

Awesome!

Kuckreja & Co
Malaysia
3 månader användning av appen
BSS Commerce svarade 8 september 2023

Thank you so much for rating us 5 stars!

We are delighted to know that you found our form easy to use and understand, and that our customer service was helpful in styling the form.

We appreciate your positive feedback and are grateful for your kind words!

19 augusti 2022

We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.

Oskar's Wooden Ark
Australien
3 månader användning av appen
Redigerat 18 augusti 2022

All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !

Wood Hill Boards
Kanada
3 månader användning av appen
Redigerat 2 september 2021

I have been using the App nor for some time and has made my job very easy for managing my B2B business. All the functions are easy to run. It enables me to show and hide my product prices for B2B and B2C customers accordinly. I was overwhelmed and thankful to the customer service of the APP especially to Ms Stephanie (if im not forgetting her name) who assisted me more than my expectation on different functions of the APP. I strongly reccoment the APP, you can even talk to them before you buy it.

Druline
Tyskland
3 månader användning av appen
BSS Commerce svarade 7 september 2021

Thank you so much for believing our apps.

We can say that for sure that the apps will help your B2B business grow better.

Cheers!

31 maj 2023

The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.

Aquanex Technologies, LLC
USA
2 månader användning av appen
BSS Commerce svarade 7 juni 2023

Thank you very much for the 5-star rating and for your kind words about our service.

We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.

9 april 2021

Good, fast and friendly support. This is unique app with features i was looking for a long time. Developers are happy to help for features they was missing for our company needs.

ltdidierlab
Litauen
2 månader användning av appen