Recensioner (841)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
9 januari 2023

Many thanks to June and dev guys Bui Thanh Phong and Nguyen Van Dong, they have been very professional. June's responses are quick and specifically, she listened to my every detailed requirement and transferred to the dev team efficiently. I have some special requirements with the custom registration form and they helped me to make the form shown correctly though at the beginning it was not shown as I wanted. The team also explain to me very carefully. I also had other requirements such as compatibility with the other app and dev Nguyen Van Dong helped me resolve it well too. All I need to do is to explain my request and tech experts helped me well. June was supportive and she deserves big praise for her support. The tech experts Phong and Dong solved every issue well nearly quickly and accurately and so they were really good at it. Highly recommend this app for anyone to try. If you have any issues, don't hesitate to contact them and they are willing to support you as soon as possible. Thank you guys, and I will reach you again if I may have other requirements!

AGP Vectorial
Rumänien
2 månader användning av appen
BSS Commerce svarade 13 januari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

16 februari 2022

Great service!! We had some code compatibility issues. As a technical guy, Nguyen Minh Dang sorted and fixed each and every issue efficiently & quickly. Then the Support agent Jonas is quite cool and very patience in answering my questions. Thank you, team!!

Balance Your Buzz
USA
2 månader användning av appen
BSS Commerce svarade 17 februari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Redigerat 9 maj 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

B2B Holistique
Indien
2 månader användning av appen
BSS Commerce svarade 6 juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

14 februari 2023

Great app. Had some set up issues but mostly due ot my error and customer service - June N was quick to not only help out but fllow up to make sure it was working properly for me after the fact.

Wander and Soul Marketplace
Kanada
2 månader användning av appen
BSS Commerce svarade 15 februari 2023

Thank you so much for your 5-star rating! We are so glad to hear that you had a great experience with our app and that June N was quick to help and follow up with you. We appreciate your support!

25 april 2023

Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!

Tradition Rugs
USA
2 månader användning av appen
BSS Commerce svarade 27 april 2023

Thank you so much for your five-star rating! We appreciate the kind words and are so glad that you are pleased with the app and our agents were able to go above and beyond to help you install several apps and offer their help with the backend stuff. We are very happy to know that the app does exactly what you need it to and we will always be here if you need any further help or guidance. Thank you again for your great review!

24 oktober 2023

great assistance from Emma

Jingold Shop
Italien
Ungefär 2 månader användning av appen
Redigerat 19 januari 2023

The application offers many possibilities. It takes time to test them all, there is a bit of information missing in the documentation which causes difficulties. That's why i would put 4-stars rating.

Fortunately the support service is very responsive. I received excellent support from Jena Nguyen and developer Nguyen Tien Hau who quickly checked my issues and answered all my questions. Thanks ! They deserve my 5-stars rating.

By combining the B2B/Wholesale Solution + B2B login/lock & hide price applications, we were able to create a great B2B platform that we will be able to evolve as it is deployed thanks to the BSS Commerce applications.

Rainette-B2B
Frankrike
2 månader användning av appen
BSS Commerce svarade 3 februari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2 mars 2021

I really like services provided by this company
, specially there support services are appreciatable,

B2B AromaMagic
Indien
Ungefär 2 månader användning av appen
14 mars 2023

I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner.

The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme.

I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.

Farm Hounds - Wholesale
USA
Ungefär 2 månader användning av appen
BSS Commerce svarade 15 mars 2023

Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.

31 mars 2022

I used this app for my B2B business. Initially I'm empty how to do but app support really good support to me i should mention their name who Emma and the technicians (Minh Tri, Minh Dang and Nguyen Dinh Khanh) are really very support to me to do each and every steps . Thank you so much team

Quickee
Sri Lanka
Ungefär 2 månader användning av appen
BSS Commerce svarade 13 april 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!