Recensioner (854)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
12 oktober 2023

Jena helped us throughout the entire installation process and helped us trouble shoot some slight issues. Our wholesale app is fully running now!

Nature Restore Inc
USA
Ungefär en månad användning av appen
BSS Commerce svarade 16 oktober 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

17 augusti 2023

I am happy with this apps capability on setting up wholesaler accounts log in and the pricing setting up with quantity tier purchase discounts. The support team are are so responsive so solving my issue. Emma helping me alot in solving all the issue and she will keep me update the issue solving status all the time. Thanks whole developer team

Eagle Treats
USA
Ungefär en månad användning av appen
BSS Commerce svarade 22 augusti 2023

Thank you for the 5 star rating!

We are very pleased that you are happy with this app and that you find the capabilities on setting up wholesaler accounts and the pricing setup with quantity discounts helpful. We appreciate your kind words about our support team and we are glad the issues you were facing were resolved to your satisfaction.

We are thankful for your positive feedback and we are honored to have you as one of our customers. Thank you!

19 maj 2023

best experience. Had issue with some features and they have solved each and every request i asked.

Kefi Kalon
Australien
Ungefär en månad användning av appen
BSS Commerce svarade 22 maj 2023

Thank you so much for your 5-star rating!

We are delighted to hear that your overall experience with our product has been excellent. We are overjoyed to hear you have had a positive experience with each and every request and appreciate your satisfaction with our service. Thank you again for your feedback!

17 april 2023

Tolles Tool sehr umfangreich , nützliche Funktionen - toller Support - schnelle Reaktion bei Chatten - alles perfekt!

TOUCH Sicherheitstechnik
Österrike
Ungefär en månad användning av appen
BSS Commerce svarade 19 april 2023

Thank you for your 5-star rating! We really appreciate you taking the time to share your positive experience. We're delighted to hear that you found our app to be very extensive and the functions to be both useful and great.
Also, we are happy to hear that support and response time when chatting was up to your expectations; it means a lot to us! Thank you!

11 november 2021

Excellent customer service. Great interactions with Emma to solve our problems and excellent technical support by Minh Tri.

NICONI
Indien
Ungefär en månad användning av appen
BSS Commerce svarade 18 november 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

11 maj 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
USA
Ungefär en månad användning av appen
BSS Commerce svarade 16 maj 2023

Thank you so much for your 5-star rating and kind words about our customer service and our app!

We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!

21 juni 2022

The app works great, Ive decided to move platforms to magento and BSS Commerce has the best support and technical team there is, fast and fixed issues as well as educating me along the way, thanks to Nguyen Ngoc Hai and Jonas, I am in great hands.

VTA Wholesale
USA
Ungefär en månad användning av appen
24 maj 2022

Mange tak til Emma og hele teamet for en klasse support og god service! B2B Wholesale er en rigtig god app til at løse vores b2b krav og vi vil helt sikkert bruge flere features herfra fremover.

shop.nortec
Danmark
Ungefär en månad användning av appen
BSS Commerce svarade 6 juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18 augusti 2023

great functions and very supportive from the customer sales team. they always take my enquiry as priority and I can be relax untill it is fixed

ASE Technology
Australien
Ungefär en månad användning av appen
BSS Commerce svarade 22 augusti 2023

Thank you for your 5 star rating!

We are thrilled to hear that you appreciate the great features of our product and the excellent customer service from our team. It is our priority to ensure that your inquiries are addressed and that you can remain worry-free until all issues are resolved. We appreciate your positive feedback and are always looking for ways to further improve.

Thank you for being a valued customer.

Redigerat 25 oktober 2022

We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!

Danisch Pur
Tyskland
Ungefär en månad användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!