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Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating!
We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service.
Thank you for your support!
Wonderful customer service. Fast, friendly, knowledgeable. Great app for customizing pricing and offering quantity discounts. I have been especially impressed with Annie, Cuongnvm and Leorio who have been very helpful throughout this process and worked hard to make sure I have everything I need. Highly recommend.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Good support when installing the app.
The pages are fast and stable. I will use it well from now on.
Thank you for your 5 star rating! We are pleased that you will be using the app going forward and we appreciate your support in installing the app. Thank you again!
What can I say.. It just works! with our complex pricing structure for b2c and 500+ individual prices for our b2b customers. I recommend this app to everyone that wants the best.
Excellent app with amazing support and coding service, I totally recommend this app for those who are seeking a customized login area for B2B sales. Emma and Duong provided me with an excellent support experience.
After doing extensive research for a B2B wholesale solution for our Shopify store, I landed with this company. I am thrilled with the service that we received while on the trial, it was one of the many deciding factors to move forward with the app. I reached out for assistance with the customization of the registration form to match our theme. Emma C. was prompt to assist with our inquiry, and along with her technician Nguyen Tien Hau, they were able to execute the request timely and exactly to the specifications mentioned. She also provided images of both mobile and desktop to make sure the edits were correct, before closing the ticket! Visually it is everything I wanted. The app is really easy to use, and there is a lot of supporting documentation. I hope that if I need any additional support in the future I get to work with Emma again!
Thank you so much for your 5 star rating! We are so glad that you've found our B2B wholesale solution helpful. We're especially pleased that our agents were able to meet your expectations with the customization of the registration form. It was a pleasure working with you and we are happy to hear that you are happy with the overall experience. Thank you again for your kind words!
We haven't launched our site yet so I can't say how all the functions work, but we are excited to see that. Customer service is excellent, responds promptly and helps resolve any issues.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Emma is brilliant! Super fast and detail oriented support! Diagnose problems that we missed and fixed without asking :)
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Awesome customer service, very responsive. Jolie Nguyen and our dev Dao Van Phu were very helpful and made sure to answer all of our questions!
Thank you so much for your 5 star rating! We are so happy to hear that you had an awesome experience with our customer service in which they were very helpful and answered all of your questions!
Joy Nguyen and the technicians Hoang Van Luan, Nguyen Quoc Cuong, Trinh Viet Anh made an outstanding job at ironing out the flaws after my initial installation.
There was a few theme related, a few caused by me and a few others on the way but they made sure to help me fix all of them in a timely manner and even help me integrate with one of their other apps.
The functions are great when its up and running so thank you for having the best support team to make sure it gets up and running!
Thank you for your 5-star rating! We are delighted to hear that our agents were so diligent and detailed in resolving any initial installation flaws for you. Their hard work and dedication is greatly appreciated, as it ensures our clients are able to use all of the great functions our service has to offer. We are grateful for your kind words!