Recensioner (832)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 1 juli 2022

I found this app because I need customers in my shop to register and await approval by us, prior to shopping. The App solved this problem but I had issues with some functionalities regarding the approval of customers (it said invalid email adress, even if I knew the adress would work). However, the support team was very fast and started to work on the issue an hour after i reported the problem. Within short time, Josephine Dao and Nguyen Vu Manh Cuong from the team solved the issue and it was a pleasure working with them.

Solaveni Online Store
Tyskland
8 dagar användning av appen
14 juli 2022

Top level app. There aren't any apps out there like this yet that work with Shopify Markets but as soon as it's possible, I'm sure this team will make it happen.

GSWF
Kanada
7 dagar användning av appen
15 juli 2022

I was looking for a while for an app that can help my store accomplish what i needed to do. BSS Commerce suite of products really helped me do that. Their website lock and wholesale solution allowed me to create a locked website with only authorized access. Their custom sign up forms are easy to set up and when i struggled to setting up functionality their customer service was outstanding. They would test and retest to make sure my issues were resolved. I would highly recommend them!

Kratompoint Wholesale
USA
7 dagar användning av appen
2 november 2023

This app is very useful if you want to set up a B2B section on your website. The support team is highly efficient and responds quickly to your needs.

TheMotoLife
Spanien
7 dagar användning av appen
BSS Commerce svarade 10 november 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

18 oktober 2023

First class support, always there to answer your questions and fix whatever problems that may show up

alfredogco
Danmark
7 dagar användning av appen
Redigerat 2 november 2022

This application is very good, it helps me with what I need from b2b issues and problems and login form with the password. I had some problems installing it in my theme but support agent Joy Nguyen and dev expert Nguyen Van Duc helped us to implement it correctly smoothly and now everything is working correctly smoothly and showing the prices as they should be. The response they gave us in support was immediate timely and they identified detected the problem from the beginning. It has been a pleasure working directly with them. Esta aplicación es muy buena, me ayuda en lo que necesito de temas b2b y login con contraseña. Tuve unos inconvenientes al instalarlo en mi tema pero Joy Nguyen y Nguyen Van Duc nos ayudaron para poder implementarlo correctamente y ahora todo está funcionando de forma correcta y mostrando los precios como deben de ser. La respuesta que nos dieron en soporte fue inmediata e identificaron el problema desde el inicio. Ha sido un placer trabajar directamente con ellos.

Perú Latino
USA
7 dagar användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

10 augusti 2022

The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.

Olmox
USA
7 dagar användning av appen
9 juni 2023

Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.

saint sass Wholesale
Tyskland
7 dagar användning av appen
BSS Commerce svarade 15 juni 2023

Thank you so much for your 5 star rating!

We're so glad you've had such a positive experience using our app, as well as with our support service. We appreciate your detailed feedback and your continued support. Thank you!

Redigerat 6 april 2023

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.

Home Fragrance Co. AU
Australien
6 dagar användning av appen
BSS Commerce svarade 11 april 2023

Thank you so much for taking the time to provide us with your 5 star rating. We truly appreciate your compliments on our excellent customer service and speedy problem resolution. We are also glad that we were able to help you customize configurations. Thank you again!

15 juni 2023

I reached out with an issue about location of the registration form. Very responsive customer service.

Tiny Teethers
Kanada
6 dagar användning av appen
BSS Commerce svarade 20 juni 2023

Thank you very much for the excellent 5-star rating!

We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.