BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Recensioner (847)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
15 september 2023

I like their service and supports! Highly recommend to anyone who needs custom B2B solutions.
My support - Joy is very helpful and attentive. She solved my questions, helped with settings and able to customize my registration form too. The team is awesome! :)

TAKECARE AUTO PARTS
Malaysia
En dag användning av appen
BSS Commerce B2B svarade 19 september 2023

Thank you so much for your 5-star rating!

We are truly grateful that you value our service and support. It's fantastic that our agent was able to help you with your questions and to customize your registration form. We really appreciate that you think our team is awesome.

Thank you very much for your positive review.

15 april 2023

We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.

Budzburn
USA
Ungefär en månad användning av appen
22 maj 2023

Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.

Cleverclixx
Belgien
Ungefär en månad användning av appen
BSS Commerce B2B svarade 29 maj 2023

Thank you for your rating! We are very happy that you are satisfied with our customer support and the app. Thank you!

31 maj 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).

Tish Lyon
Storbritannien
En dag användning av appen
BSS Commerce B2B svarade 7 juni 2023

Thank you so much for your 5 star rating!

We are so glad that you enjoyed our team's effort, especially our agents' efforts. It was great to hear you had no issues with the sign-up process or set-up of the wholesale.

We truly value your support!

Redigerat 27 oktober 2021

Très bon support qui a été très réactif pour corriger des soucis d'affichage liés à l'utilisation du module. Dommage néanmoins qu'on ne puisse pas choisir d'afficher les prix en HT même avec l'abonnement le plus élevé. Cela nous aurait permis de répondre à 100% à notre besoin.

Biscuit d'Ys
Frankrike
26 dagar användning av appen
BSS Commerce B2B svarade 2 november 2021

Thanks for giving us a chance to help you and we are happy that the app works smoothly now.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

21 april 2023

Great application. Very handy that they have a "Manual Order" feature so that my customer support team can easily insert manual order with custom prices for every customer.

KLEINENKOK
Nederländerna
Ungefär 23 timmar användning av appen
BSS Commerce B2B svarade 27 april 2023

Thank you for the 5 star rating! We really appreciate your thoughtful words and feedback about our application. It's great to hear that our "Manual Order" feature is practical and convenient for your customer support team. Thank you for taking the time to share your thoughts and experiences.

31 maj 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Sverige
Ungefär 22 timmar användning av appen
BSS Commerce B2B svarade 7 juni 2023

We are extremely grateful for your 5-star rating and kind words!

We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!

Thank you very much!

30 maj 2024

Good functionality and good support

Four Ace Europe GmbH
Tyskland
5 månader användning av appen
BSS Commerce B2B svarade 4 juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

18 april 2023

Great and quick service support,The app is easy to use and offerers some great features,really satisfied and highly recommend

Olafuslife
Kina
Ungefär 22 timmar användning av appen
BSS Commerce B2B svarade 19 april 2023

Thank you so much for your 5 star rating! We're pleased to know that you were satisfied with our great and quick customer service and that the app is easy to use and offers great features. Thanks a lot for highly recommending us and appreciate your kind words.

2 november 2023

Jena from the BSS team has been assisting our team for months as we have built a couple of sandbox and live wholesale Shopify stores. They have been really accommodating and are always coming out with new features and updates to make their apps better. At the moment we are using the Registration form and soon the Net terms/pay later app. Thank you Jena and team!

The Global Beauty Group Wholesale
Australien
Ungefär 21 timmar användning av appen
BSS Commerce B2B svarade 10 november 2023

Thank you so much for your 5-star rating!

We are so pleased to hear that our agents have been so accommodating and helpful over the past few months. We really appreciate all the new features and updates they are coming out with.

Again, thank you for the amazing feedback!