Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
16 maj 2024

Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.

Syracuse Cultural Workers
USA
Ungefär en månad användning av appen
BSS Commerce svarade 20 maj 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

7 maj 2024

We needed a wholesale app to complete our shopping experience. After a few small issues getting started, we reached out to support and they fixed everything very quickly. Great customer service which is readily available and always doing their best to resolve anything that comes up.

N2
Tyskland
21 dagar användning av appen
BSS Commerce svarade 8 maj 2024

Thank you for your review!

We are glad to hear that our customer service was able to resolve your issues quickly.

However, leaving a 4-star review means you are not fully satisfied with our the app yet. If you might need any further support, don't hesitate to contact us. We are here to help you at all times.

Hope to see you again soon!

14 maj 2024

Some bugs appear sometimes, but the support is always really responsive and professionnal.

La Mycosphère
Belgien
Nästan 2 år användning av appen
BSS Commerce svarade 15 maj 2024

Thank you for your 4 star rating!

We are delighted that you appreciated our responsive and professional support despite the bugs sometimes encountered.

However, you seem not fully satisfied with our app yet so hopefully we will have more chances to assist you further to revise your experience.

If you might need any further support, don't hesitate to contact us at "support-sbc@bsscommerce.com".

17 april 2024

The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10

Ccell Supply Europe
Tyskland
Ungefär en månad användning av appen
23 januari 2024

"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."

Bena
Nederländerna
10 månader användning av appen
24 oktober 2023

This is a great add on to Shopify. The custom pricing feature as well as customer registration is what I've used. It enables us to setup B2B functionality for our store. The support has been great and quick to address the issues as they have come up. the one improvement idea is to ensure the custom codes the app adds to the shopify template do function consistently. In our experience, it seems the website sometimes bypasses the BSS's codes and reverts to be using the default Shopify template. Ovrall a good app.

Aria Vetri Hardware Supply
USA
3 månader användning av appen
8 juni 2023

I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.

kanchancashmere
Nepal
6 månader användning av appen
BSS Commerce svarade 15 juni 2023

Thank you for your rating!

We're thrilled that you like the B2B app and hope it helps your business grow. We appreciate your positive feedback and value your satisfaction with the app and customer service. Thank you for trying us out!

26 september 2023

It's an excellent app. I just wish they had better support hours. Would be 5 stars

Statewide Supply
USA
3 månader användning av appen
BSS Commerce svarade 3 oktober 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

21 juli 2023

Really good functionality, simple to set up. Emma and the team have been very helpful with any bugs that crop up. There's a couple of niggles with it where I think the app could be improved which I've suggested to the team - with these little improvements it's definitely a 5* app, and even without them it's still allowed us to move our B2B website from Magento 2 to Shopify!

Salon Promotions LTD
Storbritannien
11 dagar användning av appen
BSS Commerce svarade 24 juli 2023

Thank you for your rating and kind words!

We appreciate your feedback on how we can make the app even better and have passed your suggestions to the team. We are happy to hear that you were able to move your B2B website from Magento 2 to Shopify and we are grateful for your support.

Again, thank you so much for your support.

23 augusti 2023

They solved the problem of my integration in my store and your app works correctly, in addition, your app has gotten me many sales.
Excellent service!

Shyla | Conserva tu magia
Mexiko
15 dagar användning av appen
BSS Commerce svarade 31 augusti 2023

Thank you for your rating!

We are thrilled to hear that our app has helped solve the integration problem in your store and has resulted in increased sales.

We're glad to have been of service!