B2B/Wholesale Solution , 509 recensioner

Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 7 mars 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Retro Plants
3 månader användning av appen
BSS Commerce svarade 9 mars 2023

Thank you so much for the 5-star rating! We are so happy to hear that you found our customer service that amazing, and that you're pleased with the features, flexibility, and compatibility of our B2B apps. We really appreciate your recommendation to others who may have similar needs. We'll be sure to let Emma and Nguyen Tien Hau know that their hard work was noticed!

Redigerat 7 mars 2023

First of all, I'd like to say that this plugin is definitely worth considering if you're looking for a B2B/wholesale solution for your online store. The functionality it provides is impressive, and it has made managing our wholesale customers and orders much easier.

One of the best things about this plugin is the excellent support that comes with it. We've had a few questions and issues along the way, and the support team (June and Duc Nguyen Van were responsible for us) has been incredibly helpful. They've even gone out of their way to customize the plugin to fit our specific needs, which we really appreciate.

In terms of functionality, the plugin offers everything we need to manage our wholesale business. We can set different prices for different customer groups, manage minimum order quantities, and offer tiered pricing based on order volume. We can also customize the checkout process to include additional fields for wholesale customers, such as tax ID and business name.

Overall, we're really happy with the "B2B/Wholesale Solution" plugin and would highly recommend it to other Shopify store owners looking for a B2B/wholesale solution. The support is top-notch, and the functionality is exactly what we need to run our wholesale business smoothly.

28 dagar användning av appen
BSS Commerce svarade 9 mars 2023

Thank you so much for your 5-star rating and for taking the time to share your experience with our plugin! We are delighted that you find it worth considering if you're looking for a B2B/wholesale solution for your online store. We appreciate your kind words and thank you again!

8 mars 2023

Big thank you to Emma C and the tech Hoang Van Luan, I recently upgraded my theme and needed some assitance in getting the app to work correctly. I made a support ticket and received a response very quick!

They both ensured that all of the features needed for my website were installed and worked correctly. The Tax Incl/Excl Display, Wholesale Registration, Custom Pricing & Order Limits all allow me to run my website efficiently. Order Limits is great for limiting the amount of products a customer can purchase or for creating a minimum order. I also found that in my use case I set a list of products to “Maximum Order Amount = 0” and apply to specific customer tags. This way I can limit certain customers from being able to purchase certain products. Which is great if you have products only available to specific customers e.g. wholesale vs normal.

There are plenty of other features I see myself using in the future such as the shipping rate. So I can exclude customers with business courier account from shipping fees allowing them to be charged the exact amount to there account. Overall I am very happy with the app itself and the customer support I received from Emma and Hoang. If it weren’t for them I don’t know where I’d be! Amazing overall service.

25 dagar användning av appen
BSS Commerce svarade 9 mars 2023

Thank you so much for your kind 5-star review! We are delighted to hear that you are so pleased with the Tech guy Hoang Van Luan and our support agent Emma C as well as the features of our app that allowed you to configure your website efficiently. Appreciate a lot for giving us this chance to serve you and we really appreciate your kind words. Thank you for the recommending our app and we look forward to assisting you even better in the future.

28 februari 2023

I wouldn’t normally write reviews, they always feel a bit ‘forced’ if you know what I mean, but I to say a huge thank you to Joy Nguyen – our BSS support agent - and Le Trung Dong – the wizard of Development in the BSS team. The app is quite intuitive, but we did have some issues with our registration login page and customising the pricing on our product pages. We were quite hesitant to continue with the app at first, as we thought that if we engaged the BSS expert service that there would be some exorbitant extra fee for our specific requirements. However, it is utterly amazing that when I contacted them on Live Chat, they said that they will check what the issue is, delving deep to understand, and then wow, amazingly they knew exactly what our problem was and the best way for our business to solve it. Plus, they did all this for FREE for us! With detailed explanation of what code was required and where, and answered any additional questions we had confidently and clearly. Joy really lives up to her name, and absolute joy to work with, she is helpful, friendly and was dedicated to solving our issues. Dev Trung Dong is hard-working and really, really good at coding, so he solves the issue with some small added code as well as some notes for us about the page builder. I really love their service! Also, we had some issues with installation of Custom Pricing (CP) and inclusive / exclusive VAT price display, but I felt completely relieved of any concern, as they always helped us to check the installation. They also helped to make the integration work well with another third-party app. No matter what issues that may arise, they will try their very best to find another work around. They are so diligent, and their support service is outstanding! I recommend you have a try of this app and whenever you have any issue, just feel free to contact them and give them the detailed request. Then they will check your case and revert to you with the detailed answer. The app may be difficult for a novice to install the code, but don't worry because BSS dev team will absolutely help you with the installation for free. The support service is free, but it is amazing! We love it and we will definitely use them again and keep an eye out for any other apps you might be bringing out!

TLDR: These guys are good!!

4 månader användning av appen
BSS Commerce svarade 28 februari 2023

Thank you so much for your generous 5-star rating! We are delighted to hear that Joy, Trung, and their team have provided you with an outstanding service. We are humbled that you are so pleased with the support. It is our pleasure to know we have met and exceeded your expectations. We value your trust in us and thank you for your kind words.

16 mars 2023

BSS has been very helpful getting me up and running with my site’s backend features. I was skeptical at first that they would be able to handle my requests and questions but Emma, Hoang, and Nguyen have come to my rescue numerous times.

My business needs certain UI/UX requirements to help our customers navigate our site. Things like Net Terms and quick ordering have to be integrated in our site because we only sell to wholesale customers. These guys have been spot on answering all of my questions and helping me get my site up and running.

Since it’s a huge part of what my business requires to operate effectively Emma, Hoang, and Nguyen all understand how important it is that I get these requirements done in a timely manner. Each time I send over questions or changes I need made they always respond with a plucky can do attitude and as a first timer to Shopify Apps I have been thrilled with the service they have given me so far.

Colorado Food Showroom
14 dagar användning av appen
BSS Commerce svarade 17 mars 2023

Thank you so much for the 5-star rating! We really appreciate your kind words and are so glad that our agents were able to help you with your project. We're so glad that you got the results you needed and we're humbled that we can be a part of it. It really means a lot to us!

10 februari 2023

We have used these two apps to set up our website into a website for my groups of customers, as well as a group-protected B2B Wholesale page where my wholesale clients can create personalized accounts (students, patients, and practitioners) and purchase at the wholesale prices they are accustomed too! - The process was very simple as the help and assistance is impeccable, in my case, June Nguyen was very attentive and exceeded my expectations on all fronts when requesting if certain things could be done on the website and she had them created and running as quickly as she can. She has been followed me and my store for about 2 months before we live the store. And I must say the tech team - Hai Pham Dinh, Cuong Nguyen Quoc, Luan Hoang Van, and Cuong Cao Xuan have done an amazing job when they make some changes to the code in my theme so the store and the app can run perfectly with each other. We are using both B2B/Wholesale Solution and B2B Login and Hide price app and we love it. Contact the team and they will help you with all dedication. Thank you team! Great works.

OHM Pharma
3 månader användning av appen
BSS Commerce svarade 15 februari 2023

Thank you so much for your 5-star rating and kind words! We are so pleased to hear that June, Hai Pham Dinh, Cuong Nguyen Quoc, Luan Hoang Van, and Cuong Cao Xuan exceeded your expectations. We are thrilled that we were able to fulfil your requests and make the process very simple. We appreciate your kind words about our team and our apps, and we thank you for choosing us.

30 mars 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
3 månader användning av appen
Redigerat 25 oktober 2022

We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!

Danisch Pur
Ungefär en månad användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Redigerat 15 mars 2023

Perfect b2b solution! We migrated from Wordpress to Shopify and this app helped us rebuild our b2b goals on our new website perfectly. Everything is possible and the customer support is outstanding.

Also, I needed some extra customization and there are always very quick to reply and to install these extra requirements without any problem.

I think if only some of their different apps 'b2b/wholesale solution', 'b2b login, lock & hide price' & 'b2b portals/net terms' would be in 1 app, that would be even more convenient!

Thank you Bui Thanh Phong, Le Trung Dong, Nguyen Van Duc (technical guys) and Jonas (support agent)! Would definitely recommend!

House Raccoon
3 månader användning av appen
BSS Commerce svarade 2 mars 2023

Thank you for the 5-star rating! We are thrilled to hear that our app was a perfect fit for you while migrating from Wordpress to Shopify and helped you achieve your B2B goals! We appreciate you highlighting the flexibility of our solution and our great customer support. We could not be more pleased with your positive feedback! Thank you Bui Thanh Phong, Le Trung Dong, Nguyen Van Duc (technical guys) and Jonas (support agent) for your help!

Redigerat 23 mars 2023

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!

They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.

Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

Fry Fresh Edible Oils
10 dagar användning av appen
BSS Commerce svarade 17 mars 2023

Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |