Recensioner (799)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
12 augusti 2024

App is a little pricey, but the customer service is great! This app allows us to customize our shopping experience, which we love!

NNJ Designs
USA
11 månader användning av appen
23 augusti 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
USA
21 dagar användning av appen
BSS Commerce svarade 26 augusti 2024

Thank you for the 5-star rating!

We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.

Feel free to reach out to us anytime.

20 augusti 2024

I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.

We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.

Response was amazingly fast!!

Yunomi.life
Japan
21 dagar användning av appen
BSS Commerce svarade 23 augusti 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

26 september 2024

What can I say? Awesome team, go above and beyond to get everything working as it should and then add in customisations we requested (and did a great job on that, too).

Orange County CBD
Storbritannien
Ungefär en månad användning av appen
BSS Commerce svarade 30 september 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

14 augusti 2024

I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful.

One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion.

I highly recommend B2B Solution for their excellent customer service.

Vanketo
Australien
28 dagar användning av appen
2 oktober 2024

The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us.

dieFITMACHER
Österrike
Ungefär en månad användning av appen
BSS Commerce svarade 4 oktober 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

26 juli 2024

great app with a lot of features from the beginning and more and more features getting added.

The support team is very helpful and fast. great support!

24tainer
Tyskland
10 månader användning av appen
BSS Commerce svarade 30 juli 2024

Thank you for the 5-star rating!

We're thrilled to hear that you find our app great with a lot of features right from the start, and appreciate the continual addition of new features. We're also pleased that you had such a positive experience with our support team.

Thank you for your kind words and for choosing our app!

29 juli 2024

We have been working with Jolie from the BSS team; she has been amazing! Even though there is a time delay every question, comment, or small issue we have had she or her team has been able to take care of it. We wanted to let potential B2B customers know we offer wholesale pricing and for the B2B customers we already have, we wanted them to be able to go to our website anytime and see their pricing 24/7.

Novatto
USA
18 dagar användning av appen
6 juli 2024

The Price List app is exactly what I was looking for. It is easy to manage and easy to setup. I needed a little help with integration with my theme, but Emma at support and the development team were able to get me up and going in about 12 hours. All follow up questions have been responded to very timely.

CECO Fasteners
USA
3 månader användning av appen
BSS Commerce svarade 7 juli 2024

Thank you for your 5-star rating!

We are thrilled to hear that you found the Price List app easy to manage and set up. We appreciate your kind words about our support team and development team.

Should you need any further assistance, please don't hesitate to reach out.

21 augusti 2024

After running into many apps that offer a bunch of things in a misleading way that at the end they are not able to fulfill, I ran into this beautiful app and awesome support theme that lead me in every single step of the B2B side integration. They are able to customize a lot of things to leave the store very functional with a B2B side which was what I was looking for.

100% recommended, they are very very professional and the support replies in a timely mannner

Chilero.com
Guatemala
13 dagar användning av appen
BSS Commerce svarade 23 augusti 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!