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Although their technical team has a time zone that does not match ours, they have been very attentive and responsible in answering our questions, our website is very large and they have patiently attended to our issues. You have solved the integration problems of your application with our huge shopify theme ! thank you very much !
The application is very easy to use, and everything works perfectly. Additionally, the support is very responsive; I particularly appreciated Jolie's assistance with custom-built features.
BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is.
The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The app is incredibly user-friendly and highly useful. Everything functions flawlessly, and the service provided by Emma and her team is outstanding—prompt, efficient, and truly amazing. Thank you so much!
xceptional support and lightning-fast response time! After a long search for the right B2B app extension, I finally found this app, which immediately checked all the boxes for my needs. The moment I needed help understanding a feature, the support team was there, and Jonas went above and beyond in assisting me. His expertise, patience, and dedication to ensuring my success made all the difference. I’m genuinely impressed and look forward to working with Jonas and the team in the future!
The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
What can I say? Awesome team, go above and beyond to get everything working as it should and then add in customisations we requested (and did a great job on that, too).
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Through this app I was able to create a registration form where we are qualify new applicant to access our platform - Easy to configure.
I took my time searching for the best b2b app to suit my business. So happy I decided on this. The support from Jolie has been brilliant & has been so fast and efficient with troubleshooting. Highly recommend.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I am extremely satisfied with the prompt responses to my questions and the excellent handling of my requests by Customer Service. Their quick turnaround time and attentiveness to my needs have been impressive. The team's efficiency and professionalism have made my experience truly outstanding. I highly appreciate their dedication to providing top-notch service.