Recensioner (861)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
31 oktober 2024

The app itself has probably one of the widest range of features that I've come across. Some customisation is required, but the app developers are willing to help with any requests to get the app working in the way that suits us.

Kabelbinders.com
Nederländerna
12 dagar användning av appen
7 november 2024

We needed support in setting up the app. The support team got back to us immediately and communication was very good. The support team successfully set it up for us. We are very happy and the app works as desired. Top service!

Skapetze
Tyskland
19 dagar användning av appen
23 augusti 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
USA
21 dagar användning av appen
BSS Commerce svarade 26 augusti 2024

Thank you for the 5-star rating!

We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.

Feel free to reach out to us anytime.

23 oktober 2024

Just finished setting up the app to work with our store and the support has been so helpful! Everything is working how it should and any questions I have had have been answered quickly and also helped set everything up!

Willow by Glow Hair Co
USA
2 dagar användning av appen
2 oktober 2024

This is the best B2B app with a lot of features in 1.
I'm very glad that I've found this app.
The customer service is superb, especially Jolie.
During working hours, I've always reaction in few minutes. And they come always with a good solution.

LuxRussian
Belgien
2 dagar användning av appen
BSS Commerce svarade 4 oktober 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

8 oktober 2024

We found BSS: B2B very timely and professional in helping us set up their app on our store

Holy Mountain Supplies
Irland
Ungefär en månad användning av appen
17 oktober 2024

Great app, works perfectly and extremely easy to setup. Their team is always available to help, very efficiently. Many thanks to Emma for her great support!

Maison MarmOl
Frankrike
7 dagar användning av appen
24 juli 2024

The B2B Wholesale Solution by BSS is a well thought through application for our Shopify store. It is allowing us to manage our B2B clients in a professional manner. The team at BSS has bent over backwards to help us customize our UI and follow our branding concepts and even went beyond the call of duty to help us fix some glitches that we had on our site, which had nothing to do with the BSS implementation. The team headed by Jolie did an amazing job. I thank them for their professionalism, and their great attitude. Regardless of being half way around the world, it seemed as if they were next door. Congratulations to Jolie, who did an amazing job of caring and following up on details, and to the BSS team who worked tirelessly and quickly to entertain all my customization. Thank you guys, you all did an outstanding job! Well Done!

Bonito Shapewear
USA
7 månader användning av appen
BSS Commerce svarade 30 juli 2024

Thank you so much for your 5-star rating!

We are thrilled to hear that you are enjoying using our B2B Wholesale Solution for your Shopify store. It's wonderful to know that our team, especially Jolie, provided you with such a positive experience and excellent service. We truly appreciate your kind words and are delighted that you found our customization efforts helpful.

Thank you for recognizing our hard work and dedication - we are so grateful for your support!

20 augusti 2024

I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.

We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.

Response was amazingly fast!!

Yunomi.life
Japan
21 dagar användning av appen
BSS Commerce svarade 23 augusti 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

20 november 2024

The app is working very well for our requirements and the support team, especially Emma, have been extremely helpful.

Zebra Home
Australien
7 dagar användning av appen