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This is a wonderful application with extensive and flexible settings. Each parameter is customized individually, and though it takes time, the outcome is well worth the effort. The abundance of useful features this application offers greatly benefits our store. During the setup process, certain challenges arise, but the professional development team is always ready to provide assistance. Special thanks to Emma for her prompt and insightful responses to my inquiries.
Thank you so much for your 5 star rating!
We are so happy to hear that you have enjoyed using this application and found the settings to be flexible. We understand that setup can take time, so it’s great to know that our development team was able to assist you with any issues you had.
We appreciate your feedback and are thrilled you found our features beneficial to your store.
Jena helped us throughout the entire installation process and helped us trouble shoot some slight issues. Our wholesale app is fully running now!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Exceptional team - Add to that the fact that support is instantaneous and amazingly helpful. Stephanie is the gold standard of being customer-centric, her communication is flawless. They are incredibly good listeners that appreciate the feedback. Where possible they are extremely responsive to making changes to my suggestions, all with a smile. Keep up the extraordinary support. Stop looking, I have tried them all and this is by far the best B2B Wholesale App available, coupled with the fact the team at BSS Commerce are constantly listening to their customers and adding new features and functionality. App & Developers are perfect in every way, always taking comments on board to fine tune every aspect of their product offering. All this while still in the trial period, I don’t know how they are going to top this customer experience when we start paying. Highly recommended. Great job! Five Stars +++++ all day.
Your review makes our day, Joseph.
Your kind words and valuable feedback keep our team forward to improve our apps better every day.
Thank you so much and wish your business all good. We will keep our customer-centric mind no matter when you are on the trial or you will pay in the future, I promise.
Best,
Steph.
I am happy with this apps capability on setting up wholesaler accounts log in and the pricing setting up with quantity tier purchase discounts. The support team are are so responsive so solving my issue. Emma helping me alot in solving all the issue and she will keep me update the issue solving status all the time. Thanks whole developer team
Thank you for the 5 star rating!
We are very pleased that you are happy with this app and that you find the capabilities on setting up wholesaler accounts and the pricing setup with quantity discounts helpful. We appreciate your kind words about our support team and we are glad the issues you were facing were resolved to your satisfaction.
We are thankful for your positive feedback and we are honored to have you as one of our customers. Thank you!
best experience. Had issue with some features and they have solved each and every request i asked.
Thank you so much for your 5-star rating!
We are delighted to hear that your overall experience with our product has been excellent. We are overjoyed to hear you have had a positive experience with each and every request and appreciate your satisfaction with our service. Thank you again for your feedback!
Tolles Tool sehr umfangreich , nützliche Funktionen - toller Support - schnelle Reaktion bei Chatten - alles perfekt!
Thank you for your 5-star rating! We really appreciate you taking the time to share your positive experience. We're delighted to hear that you found our app to be very extensive and the functions to be both useful and great.
Also, we are happy to hear that support and response time when chatting was up to your expectations; it means a lot to us! Thank you!
Excellent customer service. Great interactions with Emma to solve our problems and excellent technical support by Minh Tri.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!
Thank you so much for your 5-star rating and kind words about our customer service and our app!
We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!
The app works great, Ive decided to move platforms to magento and BSS Commerce has the best support and technical team there is, fast and fixed issues as well as educating me along the way, thanks to Nguyen Ngoc Hai and Jonas, I am in great hands.
great functions and very supportive from the customer sales team. they always take my enquiry as priority and I can be relax untill it is fixed
Thank you for your 5 star rating!
We are thrilled to hear that you appreciate the great features of our product and the excellent customer service from our team. It is our priority to ensure that your inquiries are addressed and that you can remain worry-free until all issues are resolved. We appreciate your positive feedback and are always looking for ways to further improve.
Thank you for being a valued customer.