BSS B2B Wholesale Pricing
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support is solid. the product does exactly what I need it to do. We use most pricing modules, including custom. I do think the UI could be more intuitive, but once it's set it works as intended. So they get 5 stars for this reason. I've had to use support a couple three times and each time their response time is super quick and my challenges are solved. So hats off to this.
Excellent app that does exactly what we need for our site. We’ve only encountered one minor issue, and the technical support was fantastic. Developer Bach B resolved the problem quickly, and we’re extremely pleased with the level of support we received. Thanks so much!
Just had a Video-Call with Ines. She understood my problem immediately and was able to set up my desired log-in and registration procedure on the fly. Great help!
If you need B2B pricing and functionality and the Shopify Premium B2B subscription is not an option, BSS's suite of apps is the perfect solution. I used BSS to manage my 1,000s of retailer accounts, all through my consumer-facing Shopify store. Super easy to configure and works natively and seamlessly with your Shopify storefront. Great product and support! Would highly recommend.
Excellent customer service! I love the chat. The support team is very responsive and prompt with communication. In most cases problems are solved within minutes. Sometimes there is a programming issue that may take longer, but I have been kept in the loop the whole time. I'm very happy with this app and highly recommend it. It makes my store more organized and allows me to manage wholesale business easily while still serving retail clients.
Ines was very helpful so that my mind could understand how I can use B2B for my small wholesale operation. We don't have many customers so won't be using all of the robust features -- but it is helpful for us to have this tool.
Lena was incredibly helpful throughout the entire setup process of the BSS Commerce wholesale app on our Shopify store. She guided us step by step, making sure everything was properly configured to match our B2B needs.
What really stood out was her responsiveness and clarity — she explained each part of the setup in a way that was easy to understand, even for more technical aspects. She also made sure to double-check everything and provided solutions tailored specifically to our business model.
Thanks to her support, we now have a fully functional wholesale system running smoothly. Highly recommended if you need reliable and efficient assistance.
Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our business requirements. I'm very happy to give them a 5* review for the BSS B2B solution and the effort they put in will keep it being an integral part of our solution for a long time to come.
Exceptional app and even better customer service! I was struggling to get my price files and client settings configured correctly for my wholesale store. Phoebe stepped in and completely saved the day. He didn't just send me a generic tutorial; he actually went in and set everything up directly from his end when I was stuck. The app itself is incredibly robust, and the entire BSS team is helpful and fast to respond. If you want a B2B app with a support team that actually cares about your business success, this is it. Massive thank you to Phoebe!
Amin Ben Kaddour
Great app, with lots of useful features for B2B sales. Anne and the other consultants are always there to help and guide you if you have any questions, concerns, or issues. We wanted to give our B2B customers the option to register and set special prices for them. Everything worked out exactly as we needed it to.
First-class consulting! Thank you very much, and I highly recommend it!