รีวิว (790)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 93% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
29 มกราคม 2024

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
28 มีนาคม 2024

Any issues with the app is met with helpful responses from the developers, usually with a swift resolution.

Balta Rugs
สหรัฐอเมริกา
เกือบ 3 ปี ในการใช้แอป
3 กุมภาพันธ์ 2024

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
27 กุมภาพันธ์ 2024

The app works great to separate our B2B from our B2C customers. The B2B account approval process and pricing tiers have helped us integrate our B2B site into our B2C site so we no longer need to maintain 2 separate sites. Support was very quick and helpful in getting this app integrated properly.

Trucks R Us
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
2 ตุลาคม 2023

We have been starting to use this app because we were looking for a solution to have multiple prices per product for our several thousand items.
While the solution looks like its working like a charm what really stands out about this app is their great support. We have been getting answers and bug fixes in a matter of hours. Great communication! Thanks!

Brodit DE
เยอรมนี
3 เดือน ในการใช้แอป
3 มีนาคม 2024

very good Support helping you to adjust the application right with good explained screenshots.

Bizzyvends
สวิตเซอร์แลนด์
5 เดือน ในการใช้แอป
BSS Commerce ตอบแล้ว 5 มีนาคม 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

16 พฤศจิกายน 2023

A great app that includes many of B2B features you would want in one place. Joy & the team were fantastic about helping install more complex features on my new website. Including fixing a couple of display bugs incredibly quickly, and great communication too.

Weavermill
สหราชอาณาจักร
8 เดือน ในการใช้แอป
BSS Commerce ตอบแล้ว 20 พฤศจิกายน 2023

Thank you so much for the 5-star rating!

We are so pleased to hear that you enjoyed using our app, and appreciate the positive feedback. We are especially delighted that Joy & the team were able to add the more complex features that you requested in a timely manner.

We are grateful for your kind words and the confidence that you have placed in us.

19 มีนาคม 2024

Amazing support staff! Fixed the issues straight away and answer questions very quickly, brilliant app for my wholesale business! Thank you

Collect & Display | Wholesale
สหราชอาณาจักร
24 วัน ในการใช้แอป
BSS Commerce ตอบแล้ว 22 มีนาคม 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

21 ธันวาคม 2023

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

ATP Atelier
สวีเดน
ประมาณ 2 เดือน ในการใช้แอป
BSS Commerce ตอบแล้ว 25 ธันวาคม 2023

Thank you so much for your 5-star rating!

We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating.

We truly value your input and appreciate your support.

24 มกราคม 2024

So far the support that BSS offers is very very good. They are more than happy to sit down 1-1 and solve your problems.
Jolie in particular has been very helpful and kind. Really excited to get the app live on my site now!

Waldo Dynamics
สหราชอาณาจักร
2 เดือน ในการใช้แอป