BSS: B2B & Wholesale Solution

Amazing assistance from Emma, always there to help with any question we have!

Great App

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps.

That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.

Awesome support, Awesome app.

Jonas was really helpful with the setup of the app and everything is working as expected, i recommend the app

I had issues with the app and Emma has been very helpful and quick in resolving them

Very useful app, we needed two different forms on our website to differentiate two type of customers and this app let us do this smoothly. The support is kind and efficient.

We've just started using this app alongside the B2B Lock & Hide prices to make a new B2B platform. Not only are we incredibly impressed at our final product we can offer onward customers, but both Emma from the support team and Cuongnvm from the technicians team have been outstanding. Always there to help and no issues has never been too big! Would definitely recommend to any other store owners looking to create their own B2B solution.

Exceptional Customer Support and Efficient Functionality

I wanted to share my positive experience with the B2B/Wholesale Solution. Upon initially using the app, I encountered some minor issues with its functionality. However, I must commend the incredible customer support team for their prompt and effective assistance.

Each problem I faced was tackled in a timely manner, with solutions provided promptly. The dedicated support team went above and beyond to address and resolve any issues I had. This level of customer service truly exceeded my expectations.

Now that the initial hurdles have been overcome, I can confidently say that the app is a valuable tool for B2B and wholesale businesses. Its functionality is efficient and caters specifically to the needs of these sectors.

I would like to express my sincere hope that the excellent level of customer support will continue even after this review, as it is essential for any successful business partnership.

In conclusion, I highly recommend the B2B/Wholesale Solution app for its reliable functionality and exceptional customer support. It has proven to be a valuable asset to my business, and I believe it can provide significant value to other enterprises as well.