BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

รีวิว (849)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 94% ของการให้คะแนนคือ 5 ดาว
  • 3% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
21 กันยายน 2023

The help received from Emma and the team in configuring the app for our store was excellent. They spent a lot of time in both configuring and educating me on the modules within the app. Once configured, the application is the perfect solution for our store. Emma and the team troubleshooted some UI issues on our store to get the registration form looking and working well also. Highly recommended.

Rubber Side Down Global
ออสเตรเลีย
11 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 27 กันยายน 2023

Thank you for the wonderful review and for giving us a 5-star rating!

We're thrilled to hear that you are satisfied with the help that our support agent and the team provided in configuring and troubleshooting the app. It sounds like it has been an ideal solution for your store, and we are glad that you are happy with the results!

29 เมษายน 2022

This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.

GroomUs.dk
เดนมาร์ก
11 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 6 มิถุนายน 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

21 กุมภาพันธ์ 2023

App support was super great! Jena Nguyen, dev Tran Duc And and Pham Dinh Hai went above and beyond to implement what we needed for our store. Our theme didn't support a few things in the app but Jena and her team were able to find the the problem and gave us some options on how we wanted to proceed. They were able to make the needed adjustments our store needed in a timely manner without any problems. Would definitely recommend this app for any wholesale solutions!

Trixxi Wholesale
สหรัฐอเมริกา
10 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 23 กุมภาพันธ์ 2023

Thank you for the 5 star rating! We are very grateful for your kind words about our support team Jena Nguyen, Tran Duc, and Pham Dinh Hai. We are so pleased that they were able to meet your needs in a timely manner and provide you with the solutions that you needed. We appreciate your support and look forward to helping you in the future!

30 สิงหาคม 2021

Very happy with the service on this APP. The whole team is very supportive and specially Emma that went above and beyond to set up on my store.
Very easy to access and it is working brilliantly.
I super recommend.

Ella Official UK
สหราชอาณาจักร
10 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 7 กันยายน 2021

Thank you so much for believing our apps.

We can say that for sure that the apps will help your B2B business grow better.

From Emma and the Team.

8 กรกฎาคม 2021

Great service from Stephanie. quick response and very patience, always try very hard to solve problems. Recommend this app.

Yep Plaza
ออสเตรเลีย
10 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 24 สิงหาคม 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

แก้ไขเมื่อ 23 มีนาคม 2023

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!

They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.

Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

Fry Fresh Edible Oils
สหราชอาณาจักร
10 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 17 มีนาคม 2023

Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |

14 พฤศจิกายน 2023

New to the app but so far it works well. Customer service is amazing, can't fault them there.

Body Armour B2B
ออสเตรเลีย
10 วัน ในการใช้แอป
16 สิงหาคม 2021

Great app and EXCELLENT customer service from the support team. I highly recommend this app for any B2B/Wholesaler Shopify stores.

JalouseMe Esthetics
สหรัฐอเมริกา
10 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 24 สิงหาคม 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Regards,

BSS Team.

2 มีนาคม 2022

I am very happy with this app.
Above all, when I installed B2B/WHOLESALE SOLUTION, the application was not fully compatible with my Shopify theme and Emma and Minh Dang were able to do a serious and fast job so that everything could work!
I had an issue with the quantity amount break function not updating in the cart and despite it being the weekend the team still fixed the issue.
Really very satisfied with this application and the team.
Thanks so much for your services, Love BSS team

watcstudio
โปรตุเกส
10 วัน ในการใช้แอป
BSS Commerce B2B ตอบแล้ว 3 มีนาคม 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

11 มกราคม 2024

I wanted to express my sincere gratitude for the outstanding support. Their prompt and effective assistance ensured a swift resolution.
Their dedication and expertise truly stood out, making the entire process smooth and efficient. I am highly satisfied with the result, and their support has been invaluable in ensuring the success of our upcoming events.

TISU Baby
เอสโตเนีย
10 วัน ในการใช้แอป