
BSS: B2B & Wholesale Solution
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
รีวิว (848)
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Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating!
We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service.
Thank you for your support!
Thanks a lot for quick response to June for helping with our Shopify app. Our solution is already up and running after a couple of days with all our feature requests.
Thank you so much for your 5-star rating and your positive comments!
We are delighted that our Shopify app and solution were able to meet all your feature requests within a few days.
We greatly appreciate your feedback and kind words.
I have had the app installed for a few months. It is full of features but it is also unreliable and has a fair share of bugs. The pricing has failed MULTIPLE times and charged customers full price instead of the discounted rate. Previously (not in the past 2 months) the "servers" have also failed and caused customers to see and be charged full pricing. Now today I have added new products to custom pricing lists and the discounts are not working. It's really fustrating to pay $50/m for an app that is not reliable.
I recently need to contact the support team to help with a wholesale pricing display problem in the app. The team's response was immediate and the problem quickly identified and resolved. I would therefore like to thank Jonas and the team of Nguyen Dinh Khanh, Nguyen Ngoc Hai. Thank you.
The help received from Emma and the team in configuring the app for our store was excellent. They spent a lot of time in both configuring and educating me on the modules within the app. Once configured, the application is the perfect solution for our store. Emma and the team troubleshooted some UI issues on our store to get the registration form looking and working well also. Highly recommended.
Thank you for the wonderful review and for giving us a 5-star rating!
We're thrilled to hear that you are satisfied with the help that our support agent and the team provided in configuring and troubleshooting the app. It sounds like it has been an ideal solution for your store, and we are glad that you are happy with the results!
This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.
App support was super great! Jena Nguyen, dev Tran Duc And and Pham Dinh Hai went above and beyond to implement what we needed for our store. Our theme didn't support a few things in the app but Jena and her team were able to find the the problem and gave us some options on how we wanted to proceed. They were able to make the needed adjustments our store needed in a timely manner without any problems. Would definitely recommend this app for any wholesale solutions!
Thank you for the 5 star rating! We are very grateful for your kind words about our support team Jena Nguyen, Tran Duc, and Pham Dinh Hai. We are so pleased that they were able to meet your needs in a timely manner and provide you with the solutions that you needed. We appreciate your support and look forward to helping you in the future!
Very happy with the service on this APP. The whole team is very supportive and specially Emma that went above and beyond to set up on my store.
Very easy to access and it is working brilliantly.
I super recommend.
Thank you so much for believing our apps.
We can say that for sure that the apps will help your B2B business grow better.
From Emma and the Team.
Great service from Stephanie. quick response and very patience, always try very hard to solve problems. Recommend this app.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!