BSS B2B Wholesale Solution
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Easy to use, great features needed for us as a business. Any issues, Jonas has been able to support with every aspect.
This app is exactly what we needed for our B2B setup, offering reliable, flexible, and feature-rich functionality. What really stands out is the support: a huge thank you to Emma for her kindness and efficiency, and to the tech team for quickly and accurately handling all our requests. Great experience. Highly recommended.
Its good app, and they support us ! its really helpful !!! kind and good !
Thank you so much for the kind words and 5-star review! We’re so happy to hear the app has been helpful and that our team could support you along the way.
Always here if you need anything! 😊
great app and even better support, whenever i have any issues the support team assist me so quickly and always provide a solution.
Thank you so much for the great review! We're happy to hear the app is working well for you and that our support team has been quick and helpful whenever needed.
We truly appreciate your support! 😊
We only use a very small part of what this solution offers in total. That however works very well. The support from the team and their devs is outstanding and probably the biggest reason to recommend the app.
Seriously help with problems
Gute B2B App, die unsere Anforderungen komplett erfüllt. Das Support ist auch super und hat uns schnell geholfen, ein Problem zu lösen. Vielen Dank! Bereits zum zweiten mal hat Support sehr schnell das Problem gelöst und war sehr freundlich.
I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the result unfortunately is sloppy and my theme not as polished as it used to be and cannot be fixed through the editor. They take the liberty to change the appearance of certain aspects of the website to fix the issues at hand which I do not like.
EDIT: Currently paying around 950 EUR yearly and any issue that comes up due to app updates is solved extremely slowly by contacting the team . Only get small steps towards the solution each day and then communication stops. Was having a hard time communicating as I got answers not relevant to my issue, only to realise the "expert" used AI to reply. Will be switching to Wordpress and Wholesale Suite which costs 99USD yearly for the same function, tried and tested.
Hi there,
This is Mida, Product Leader of BSS B2B Solution.
First of all, thank you for taking the time to share your experience. I’m truly sorry for the frustration this situation has caused.
I’ve reviewed the full conversation, and I can confirm that the issue related to the form installation was resolved around 13 hours ago. It would mean a lot to us if you could take a moment to check your store and see if everything is now working as expected.
While we clearly fell short of your expectations this time, your feedback is incredibly valuable—it helps us learn and improve. Please know that we are committed to delivering the highest level of service and support possible.
Looking forward to hearing you soon at support-sbc@bsscommerce.com or via our Live Chat from the app!
Molto ben fatto. L'assistenza è super veloce e ti aiuta per ogni cosa.
Consigliatissimo!
Grazie mille per il tuo feedback così positivo! Siamo felicissimi che l’app ti piaccia e che il nostro team di supporto sia stato veloce ed efficace.
Siamo sempre qui per aiutarti – grazie ancora per la tua fiducia e per la raccomandazione! 😊
The support is amazing, very quick and straight to the point.
There are many many options and if there is something you cant do yourself the support staff will make sure it will happen.
Shout out to Emma!
Thank you so much for the awesome feedback! We're so glad to hear our support team – especially Emma – could be there for you quickly and effectively.
It means a lot to know the app is meeting your needs, and we’re always here if there’s anything more we can help with! 💪✨