BSS B2B Wholesale Solution
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The support is amazing, very quick and straight to the point.
There are many many options and if there is something you cant do yourself the support staff will make sure it will happen.
Shout out to Emma!
Thank you so much for the awesome feedback! We're so glad to hear our support team – especially Emma – could be there for you quickly and effectively.
It means a lot to know the app is meeting your needs, and we’re always here if there’s anything more we can help with! 💪✨
Great app for B2B purposes and great, quick support from Emma!
Thank you so much! We're glad the app meets your B2B needs and that Emma could support you quickly.
We're always here if you need anything else! 😊
The customer service staff responded promptly and helped solve many problems, thank you very much!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
This is a great add on to Shopify. The custom pricing feature as well as customer registration is what I've used. It enables us to setup B2B functionality for our store. The support has been great and quick to address the issues as they have come up. Overall a good app.
This will solve all of your issues of providing separate pricing for wholesale customers. Not only can you separate wholesale and retail, you can restrict access between the two, have different tier pricing, sign up form for wholesale customers, etc. They have endless features to solve the restriction between the two distinctions.
Also, when you are stuck or can't get something to work the way you need it to, their support is incredible! Their support turnaround time to specific issues alone is worth the price. Can not recommend more.
The app works really well for us, but the real stars here are the support team!
Jonas went above and beyond to help me this morning with a shipping issue I thought was related to BSS. It turned out to be caused by another app, but that didn’t stop Jonas from dedicating his time to finding a solution. He was patient, thorough, and incredibly supportive - he genuinely couldn’t do enough to assist me.
I’m so grateful for the effort he put in, and it’s refreshing to see such outstanding customer service. Huge thanks to Jonas and the team!
The customer service (especially Louis) from BSS is outstanding – responses are fast, knowledgeable, and genuinely friendly. Even with more complex requests like customizations or tax display issues in the B2B setup, the support team takes the time to provide clear solutions and guides you step by step through the process. You feel taken seriously and professionally supported – a true highlight of this app. We still have a few topics where we hope for a more satisfying solution in the future, but we are currently in the testing phase and fully satisfied so far.
The application works perfectly and the technical support is top notch!
I had a problem importing a large csv file, and Louis and Anne helped me to solve my problem quickly.
I highly recommend this application.
Thank you for your 5-star rating and positive feedback!
We're thrilled to hear that the application is working perfectly for you and that you're satisfied with our top-notch technical support. We're glad we could quickly resolve the conflict with the other application as per your experience.
Your recommendation means a lot to us!
BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace!
Update: still using BSS since January, 2024 and still very happy we selected them as our Wholesale app partner. One feature we really love is their threshold pricing which allows us to offer our reps (we have hundreds of reps) 30-60% discount depending on their order value or create custom thresholds for specific heavy volume reps.
great solution for wholesaling. Many options to provide to wholesale customers and great support from the App providers.