BSS B2B Wholesale Solution

★★★★★! I highly recommend this app. It sorted out the business partners' registration problems for me and enables customized pricing, fitting my store's needs perfectly.

I had a few issues while using it. But the support team, especially Emma, was great. They replied quickly, were highly professional, and very friendly in communication. I'm extremely satisfied. Thanks!

Excellent app for B2B features like custom pricing and restricted access. Easy to use and integrates smoothly. Their support is outstanding—quick, helpful, and always ready to assist. Highly recommend!

What a great customerservice they have. I had some questions and the team (Louis) is great. Quick response.

Thanks so Much

We use this app to facilitate many parts of our store. Over 350 custom tiered pricing rules for normal and b2b customers, b2b program enrollment, custom list prices for specific customers, and more. Every time we've run into technical issues the team has successfully helped resolve them. Also, there are regular app functionality updates which gives us new options and comfort that the app is well supported.

This app is good. A lot of customizations that you can add to your store in order to sell to B2B customers right away. Not all features are self adjustable, but customer support is very helpful and attentive. Emma from support really helped a lot with everything we needed.

This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business.

Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem.
Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!

We are using this app for custom B2B pricing and thanks to the fast integration support of Emma and CuongNM we now have everything working perfect with our Theme. Can only recommend the app and the good support.

We have been working with Jolie and Raymond from the BSS team; they have been amazing! Even though there is a time delay every question, comment, or small issue we have had they or the team has been able to take care of it. The reason Novatto, Inc. chose B2B was that we wanted to let our potential B2B customers know we offer wholesale pricing and for the B2B customers we already have, we wanted them to be able to go to our website anytime and see their pricing 24/7. B2B offered a great solution. Since then they have continued helping out with issues that crop up like theme updates that disrupt coding or 3rd party Apps that interfere with B2B's coding.

I usually prefer not to leave negative reviews, but I feel compelled to share my experience to warn other serious business owners. The positive reviews mostly seem to come from users who are not yet aware of the negative impact this application can have on their webshop.

We have been using this application for a while and frequently encounter bugs that we cannot fix ourselves. That’s why we contacted support and explicitly stated that no changes should be made to the appearance of our theme.

They requested access to our webshop, which we provided. The next morning, I checked to see if the issue had been resolved. To my surprise, they had made changes to the theme. They added a large table in English displaying discount percentages, visible to everyone—even though we specifically asked them not to make such modifications.

Additionally, they changed certain settings, causing all orders to now go through BSS, which has completely disrupted our conversion tracking. As a result, our advertising campaigns are no longer running optimally, leading to higher ad costs.

Despite working on a fix for two days, they still don’t understand the issue and haven’t been able to resolve it. They have left us with significant damage and are offering a mere three-month discount as ‘compensation’—as if that would cover our losses or restore our trust in this application.

We are considering removing the application, but we fear this might make the situation even worse.

It is concerning that such applications are allowed, as they can cause severe damage to businesses without users even realizing it.