BSS B2B & Wholesale Solution

BSS B2B & Wholesale Solution

评论 (855)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年10月2日

This is the best B2B app with a lot of features in 1.
I'm very glad that I've found this app.
The customer service is superb, especially Jolie.
During working hours, I've always reaction in few minutes. And they come always with a good solution.

LuxRussian
比利时
2天 人在使用应用
BSS Commerce B2B已回复 2024年10月4日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2025年3月27日

Really like the app and the support team is great! Thank you for all the help!

Jupiter-Shop
荷兰
7天 人在使用应用
2025年1月7日

The app works exactly as it should and has been a great addition to our B2B operations. Support was excellent—Jonas, in particular, was incredibly helpful and responsive. Highly recommended!

Shop U&J
美国
4个月 人在使用应用
编辑时间:2025年5月1日

Update as of May 1st

Emma was quite helpful last week.
She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful.

EXTREMELY UNHELPFUL SUPPORT TEAM -

Update as of 3/20/25
It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it.

They spam your email at 1 in the morning saying they can't help you
because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are.

Update as of 2/20/25 :

They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.

Home Essentials Wholesale
美国
3个月 人在使用应用
2025年5月23日

Sehr gute Erfahrung mit dem Support. Dieser ist schnell und zuverlässig. Fragen werden sehr zeitnah beantwortet und es werden kompetente Lösungen gefunden.

Manufaktur Liebevoll
德国
大约24小时 人在使用应用
2024年10月31日

The app itself has probably one of the widest range of features that I've come across. Some customisation is required, but the app developers are willing to help with any requests to get the app working in the way that suits us.

Kabelbinders.com
荷兰
12天 人在使用应用
2024年10月23日

Just finished setting up the app to work with our store and the support has been so helpful! Everything is working how it should and any questions I have had have been answered quickly and also helped set everything up!

Willow by Glow Hair Co
美国
2天 人在使用应用
2025年2月18日

Excellent service and help when needed.

Perfect Image
美国
大约1年 人在使用应用
2025年1月7日

Fast and professional service. I took out a one-year subscription. There is no doubt that it will be renewed on an annual basis.

Microcopy Germany
以色列
4个月 人在使用应用
2025年5月26日

The developers and techs have been extremely helpful with helping me setup.

App looks like it has all the functionality you need for good, efficient wholesale pricing.

My Store
美国