BSS B2B Wholesale Solution

BSS B2B Wholesale Solution

评论 (901)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2025年1月10日

I have just installed this app and the customisation process has been very smooth. Emma has been fantastic, answering my requests very quickly and understanding my needs.
I have used other wholesale apps in the past which were either complicated or had a poor customer service so I can compare!
I really recommend it.

Ribbies Hair Accessories
英国
大约1个月 人在使用应用
2024年11月13日

good app, thanks so much for Jolie's help, always provides us with timely support, it is easy to set, and there are so many function waiting to be mined and used, highly recommended.

NIIMBOT
香港特别行政区
14天 人在使用应用
2025年4月8日

Switched over after the update to Shopify Markets which rendered all other B2B apps obsolete. The app works. The team is incredibly helpful with the full installation and knowledgeable of the nitty-gritty of the app.

So Posh
爱沙尼亚
8天 人在使用应用
2024年11月29日

The app is incredibly easy and intuitive to use, offering a wide range of features essential for B2B sales, including the ability to set different prices for various customer groups. What truly sets this app apart, however, is its VAT exemption feature. It allows specific customers to be designated for VAT-exempt export sales, vastly simplifying our export processes. The support alone is worth subscribing and has been outstanding! Emma and her team promptly resolved any issues we encountered, providing bespoke solutions that were both visually appealing and technically precise, ensuring the app met all our requirements perfectly. To complete a comprehensive B2B offer on our website, we also subscribed to another app by BSS - B2B Lock to create exclusive pages visible only to our B2B customers. Highly recommended!

unism.store
波兰
大约1个月 人在使用应用
2024年7月24日

Outstanding support. Fast response times, competent support and always a solution at hand.
We knew that adding B2B functionality to the shop was a complex issue, but thanks to Emma and the rest of the team it was much easier than expected! Thank you very much

IRON OPTICS
德国
大约1个月 人在使用应用
BSS Commerce B2B Suite已回复 2024年7月30日

Thank you for your 5-star rating!

We are glad to hear that our outstanding support, fast response times, and competent solutions were of great help in integrating B2B functionality into your store.

Thank you for your kind words and trust!

2024年12月3日

We use BSS to allow small stores to wholesale our products. You can add important features like file upload requirements (W9, etc) and the entire process is VERY simple. Jonas is amazing and always available to help if any questions come up!

PRIMA
美国
大约1个月 人在使用应用
2023年5月16日

I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.

REPTI ZOO
香港特别行政区
12天 人在使用应用
BSS Commerce B2B Suite已回复 2023年5月16日

Thank you so much for your 5 star review!

We are thrilled to hear that you like this app and appreciate that Emma is able to quickly and professionally resolve any issues you may have. Your positive feedback is very valuable to us. Thank you for your support!

2025年6月2日

Support to get the app fit for our purpose has been amazing. Thanks to Hill and Team for going above and beyond.

smith&burton USA
美国
10天 人在使用应用
BSS Commerce B2B Suite已回复 2025年6月11日

Thanks so much for the great feedback! We’re glad you’re finding the features useful – and our support team will be thrilled to hear your kind words.

编辑时间:2024年5月7日

Customer Service rating: 5 stars

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.

Joy and Jena have been so nice and helpful!

App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.

The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

Parrs Products Wholesale
新西兰
大约1个月 人在使用应用
BSS Commerce B2B Suite已回复 2024年5月8日

Hi team,

Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.

"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.

"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.

Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.

If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.

2025年1月9日

Best service of any app I've used so far. They've helped customize several aspects of what we need and the auto-tagging features saved a ridiculous amount of time so we can generate reports based on wholesale vs retail orders instead of Shopify's native reports that don't have enough customization for our setup.

DAX Eyewear
美国
28天 人在使用应用