BSS: B2B & Wholesale Solution

Not working together with their own partner app OPTIS. so often that custom could not check out. support not believing there is a problem and want videos. frustrating. Going with other, cheaper AND better apps now.

After spending an entire day trying to troubleshoot an issue with the discount code field disappearing during checkout, Jonas from the BSS support team resolved it in under 10 minutes. He immediately understood the problem, knew exactly what needed to be done, and guided me on applying the fix without any back-and-forth. Incredibly efficient and knowledgeable. Excellent support — thank you, Jonas!

I've been using this Shopify app for a few months now, and while every app can have occasional bugs or hiccups, what truly sets this one apart is their exceptional customer support. Every time I’ve encountered a technical issue, big or small, their team has been incredibly responsive, helpful, and available, often resolving problems faster than expected.

A special shoutout to Jonas, who has been absolutely amazing in helping me troubleshoot and fix bugs. His professionalism, speed, and attention to detail made the whole experience smooth and stress-free.

In a fast-paced ecommerce environment, knowing there’s a reliable team behind the app makes all the difference. Their dedication to fixing bugs promptly and making sure everything runs smoothly has saved me a lot of stress and downtime.

Highly recommend this app—not just for its features, but for the amazing service that comes with it!

This app helped us achieve and put in practice our discount strategy for segmented customers and markets with a very effective way.
Special mention to the support team that was always available and ready to help to solve any problem

This app is exactly what we needed for our B2B setup, offering reliable, flexible, and feature-rich functionality. What really stands out is the support: a huge thank you to Emma for her kindness and efficiency, and to the tech team for quickly and accurately handling all our requests. Great experience. Highly recommended.

The customer service (especially Louis) from BSS is outstanding – responses are fast, knowledgeable, and genuinely friendly. Even with more complex requests like customizations or tax display issues in the B2B setup, the support team takes the time to provide clear solutions and guides you step by step through the process. You feel taken seriously and professionally supported – a true highlight of this app. We still have a few topics where we hope for a more satisfying solution in the future, but we are currently in the testing phase and fully satisfied so far.

Great app with exact the functionalities which we need.
The support team has been fantastic in their help to get the app set up and modify it to our specific needs. Big shoutout to Jonas here for his help!

Excellent app for B2B features like custom pricing and restricted access. Easy to use and integrates smoothly. Their support is outstanding—quick, helpful, and always ready to assist. Highly recommend!

Absolutely fantastic app for B2B functionality on Shopify! It works seamlessly and has all the features we needed—but what really sets it apart is the outstanding customer support. Emma has been incredibly helpful, responsive, and knowledgeable. Every question was answered quickly and clearly, and she went above and beyond to ensure we were set up for success. Highly recommend this app, especially for the top-tier support!

I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the result unfortunately is sloppy and my theme not as polished as it used to be and cannot be fixed through the editor. They take the liberty to change the appearance of certain aspects of the website to fix the issues at hand which I do not like.