BSS: B2B/Wholesale Solution , 681 条评论
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Very helpful customer service, the only complaint being requests for unnecessary access to some permissions but this has been resolved.
Just had contact with B2B/Wholesale Solution due to a compatibility problem. They were prompt in answering and within 24 hours they had solved the problem. Thumbs up. That was fast
Thank you so much for your 5-star rating!
We are thrilled that you had such a great experience with B2B/Wholesale Solution and had your problem resolved within 24 hours. We are committed to providing our customers with the best and fastest service possible.
We appreciate your support!
I am happy with this apps capability on setting up wholesaler accounts log in and the pricing setting up with quantity tier purchase discounts. The support team are are so responsive so solving my issue. Emma helping me alot in solving all the issue and she will keep me update the issue solving status all the time. Thanks whole developer team
Thank you for the 5 star rating!
We are very pleased that you are happy with this app and that you find the capabilities on setting up wholesaler accounts and the pricing setup with quantity discounts helpful. We appreciate your kind words about our support team and we are glad the issues you were facing were resolved to your satisfaction.
We are thankful for your positive feedback and we are honored to have you as one of our customers. Thank you!
Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!
Thank you so much for your 5-star rating and kind words about our customer service and our app!
We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!
I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.
Thank you so much for your 5 star review!
We are thrilled to hear that you like this app and appreciate that Emma is able to quickly and professionally resolve any issues you may have. Your positive feedback is very valuable to us. Thank you for your support!
All my requirements are fulfilled with this app, and support is also very good and communicative.
This app has been the perfect solution to our Trade program. Their customer service is incredible and has been so helpful setting everything up.
Thank you for your five-star rating!
We are delighted to hear that this app has been the perfect solution to our Trade program and that our customer service was incredible and helpful in getting it set up.
We truly appreciate your positive feedback!
Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating!
We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service.
Thank you for your support!
Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.
Absolutely the project we have searched for and makes B2B Shops much easier!
Also, an outstanding support, which has been the most crucial part for us to chose this company!
Thanks!
Thank you so much for your 5 star rating and your kind words! We appreciate your acknowledgement of our outstanding support - we will strive to maintain it at the highest standard!