BSS B2B Wholesale Solution
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Excellent customer service and constantly improving.
Provides some features for discounts and price lists that are missing from the lower tiers of Shopify, which saves us from having to buy the whole package for just a few features.
Jonas and Selina have been very helpful for technical information and installation.
Thank you so much for the fantastic review! We’re glad the app fills in those gaps for discounts and price lists without the need for costly upgrades. Jonas and Selina will be thrilled to hear your kind words — they love helping merchants succeed.
Great app and superb support, there was a serious issue that was discovered on Friday, and they worked beyond their normal business hours to fix it before the weekend. 5 stars deserved!
The Custom Pricing function in BSS is very powerful, allowing me to easily offer special discounts to my customers, which is very helpful in increasing order volume. Outstanding support from customer service Emma and the technical team! When I reported an issue, they responded immediately and followed up to ensure everything worked perfectly. Their fast, professional after-sales service makes this app stand out. Highly recommended!
Thank you so much for your amazing feedback! 🙌 We're thrilled that the Custom Pricing feature is helping boost your order volume — that’s exactly what we love to hear! Huge shoutout to our support team for delivering the support you deserve. 🚀
We’re always here if you need anything. Thanks again for recommending us! 💙
This is not a product that you can simply install and use. But thanks to the support service, which always helps to solve all problems quickly, everything works as it should for me in the end.
Thanks so much for your feedback and the 5 stars! We’re glad everything is now working well for you. We understand setup can be a bit complex at first, and we’re continuously improving to make the process smoother and more intuitive. Your input really helps us do that — thank you! 🚀
This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.
Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.
Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.
Hi Labo Mono team,
This is Mida, the Product Leader of BSS B2B Solution.
We're truly sorry for the frustrating experience you had during onboarding. After reviewing your case, we acknowledge that our communication fell short — especially with the support provided by Ruby — and that some incorrect or delayed information made things even harder for you.
We take full responsibility for this. The issues you mentioned were partly due to compatibility limits in your store setup, but our team should have communicated those clearly and guided you better from the start.
We’ve already addressed this internally to ensure more transparent communication and smoother onboarding going forward. Our developers are also reviewing the related setup logic to prevent similar problems.
Thank you for your patience and for sharing this detailed feedback — it truly helps us improve both our app and our service.
We have been using the app for several months so that we can also serve our B2B customers in our B2C shop.
This app was recommended to us, and I have to say, we have not been disappointed.
The app can do everything you need for B2B customers and is well structured. It's great that this app is regularly updated with new features.
I would like to mention Jonas, who helped us quickly and comprehensively with the setup.
Many thanks to Jonas and the whole team for your support.
We’re so glad to hear you’ve had such a smooth experience serving your B2B customers with our app! Your recognition means a lot, and Jonas (along with the whole team) will be delighted to hear your kind words. Thanks for trusting us — we’ll keep working hard to bring even more useful features your way! 🚀
Love this, really helps me scale into wholesale. The team is instant with help and fixes. Good people and product
The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys
Thank you so much for your kind feedback! We are thrilled to hear that you find the BSS B2B Wholesale App valuable and that our support team has been helpful. Your recommendation means a lot to us and motivates us to keep delivering the best experience for our customers.
Thanks again for your support!
Un’unica app per tutto il B2B
BSS B2B & Wholesale Solution ci ha permesso di gestire in modo semplice e scalabile listini riservati, sconti per quantità e regole di visibilità dedicate ai clienti business. L’impostazione tramite tag e segmenti è intuitiva e non richiede sviluppo custom: in pochi passaggi abbiamo creato profili diversi (rivenditori, distributori, partner) con prezzi e condizioni su misura.
Grazie mille per la bellissima recensione! Siamo felici che la nostra app ti abbia aiutato a gestire in modo semplice e scalabile tutte le esigenze B2B. Il tuo feedback ci motiva a continuare a migliorare e offrire sempre più funzionalità utili.