BSS B2B & Wholesale Solution
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This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.
Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.
Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.
Hi Labo Mono team,
This is Mida, the Product Leader of BSS B2B Solution.
We're truly sorry for the frustrating experience you had during onboarding. After reviewing your case, we acknowledge that our communication fell short — especially with the support provided by Ruby — and that some incorrect or delayed information made things even harder for you.
We take full responsibility for this. The issues you mentioned were partly due to compatibility limits in your store setup, but our team should have communicated those clearly and guided you better from the start.
We’ve already addressed this internally to ensure more transparent communication and smoother onboarding going forward. Our developers are also reviewing the related setup logic to prevent similar problems.
Thank you for your patience and for sharing this detailed feedback — it truly helps us improve both our app and our service.
Un’unica app per tutto il B2B
BSS B2B & Wholesale Solution ci ha permesso di gestire in modo semplice e scalabile listini riservati, sconti per quantità e regole di visibilità dedicate ai clienti business. L’impostazione tramite tag e segmenti è intuitiva e non richiede sviluppo custom: in pochi passaggi abbiamo creato profili diversi (rivenditori, distributori, partner) con prezzi e condizioni su misura.
Grazie mille per la bellissima recensione! Siamo felici che la nostra app ti abbia aiutato a gestire in modo semplice e scalabile tutte le esigenze B2B. Il tuo feedback ci motiva a continuare a migliorare e offrire sempre più funzionalità utili.
Great app. Support very helpful and happy to do customisation on the theme as required to support the app. Has a lot of powerful wholesale features that other apps don't!
Thanks a lot for the 5 stars! We’re thrilled you’re enjoying the wholesale features and that our support team could help with customizations on your theme. Always here to make things work perfectly for you!
We used BSS Commerce to create a B2B portal for our online shop. This is the best app for our shop and there are so many settings and configurations you can adjust - depending on your billing plan of course.
everything works seamlessly and when it doesn't, their support is super knowledgable and quick with a solution. Jonas from the team has been the biggest help! I could not have achieved anything without his support and I would still be there struggling. Just a heads up: their contact hours may not be aligned with your working hours - since they are based in Vietnam- but you will ALWAYS have the answer waiting for you the next day. And when online, they answer super quickly! I can suggest this app to anyone who wants to integrate b2b into their shop.
Thank you so much for sharing such a thoughtful review! 🌟 We’re thrilled to know the app has been the right fit for your B2B portal and that you’ve been able to tailor it to your shop’s needs. Jonas and the support team will be over the moon to hear your praise — they really put their hearts into helping merchants succeed. While our time zone may differ, we’re glad you always get the answers you need, and we’ll keep striving to make the experience even smoother.
Great app with a lot of functions that makes it easier and more cost effective compared to the higher price for getting the same functions with shopify.
We have used it for our B2B sales and creating various price groups which have been great! Again, Jonas in the support is very helpful when questions arise.
Thank you so much for the wonderful review! We're glad to hear the app has helped streamline your B2B sales and made managing price groups easier and more cost-effective.
Huge thanks for the shoutout to Jonas—he’ll be happy to hear your kind words! We're always here whenever you need us. 😊
The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys
Thank you so much for your kind feedback! We are thrilled to hear that you find the BSS B2B Wholesale App valuable and that our support team has been helpful. Your recommendation means a lot to us and motivates us to keep delivering the best experience for our customers.
Thanks again for your support!
we're using the app to manage custom B2B terms, and it's worked wonders for our needs.
The support team responded quickly despite time differences and helped us customize our theme code and even helped us integrate a third-party app so the app worked exactly as we wanted. Excellent service and fast, helpful support!
Thanks for the amazing review! We’re so glad the app works perfectly for your B2B terms and that our team could help with theme tweaks and third-party integration. We’re always here if you need us!
Friendly service, nothing is ever an issue, and they are available whenever I request support. Fantastic and very professional.
Company is good about helping work through issues. There is a time difference between them and the US, and it sometimes takes them a bit to respond to questions, but they always respond and are helpful when they do.
Thank you so much for sharing your experience! We really appreciate your understanding regarding the time difference. We are glad to hear that our team has been able to assist you and provide helpful support whenever you reach out.
Your feedback means a lot to us and encourages us to keep improving our service. Thank you again for your kind words and support!