
BSS: B2B & Wholesale Solution
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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5 stars for the exemplary customer service and ease of app. Am somewhat cautions as I JUST started using, may revisit in a few months and share my experience. First impression - I would recommend for a start-up wholesale. The app is relatively straightforward, the customer service is outstanding, and it is proving to meet my needs.
Jonas and his team made quick and create changes to let it fit perfect for us. Great app what fills the hole to Shopify Plus. Thank BSS!
Excellent service from Quan N – fast and super friendly support!
I would like to express my appreciation for Quan N. From the very first moment, I felt truly heard and taken seriously. Quan was very friendly, thought along with me, and quickly came up with a solution. What I especially appreciated was the clear communication and the feeling that nothing was too much to ask.
Thanks to Quan, everything was sorted out in no time, without any hassle. A big thank you for the fast and personal service – you don’t come across that very often anymore! I can highly recommend Quan N.
Jonas and his team solved some problems with the versions of the forms so I could translate them and verify the sender email. They did it quickly and perfectly
Terrible app, it is very complicated to set up and the support team took a long time to respond. If you use a custom theme, you need a special developer to implement the functions of the app. There is also no way to NOT charge a wholesale customer the VAT fee. When you apply a % discount for a customer across different markets, you need to manually enter a custom pricing for each product price, because the app is not able to automatically calculate the discounted price without the VAT %. We have wasted so many days trying to fix this and get this to work, all to no avail. You are much better off handling the orders manually or try out another app.
Hi there,
My name is Mida, Team Leader at BSS Commerce.
I’m truly sorry to hear about your recent experience with our app, and I completely understand your frustration. We strive to provide the best possible service, but it seems we fell short in this case.
Many Shopify themes can sometimes cause conflicts with third-party apps, and we would be more than happy to offer free support to resolve any issues you encountered.
Regarding the custom pricing configuration and VAT fee deduction, I acknowledge that this can be a bit complex. I sincerely apologize that one of our agents wasn’t able to guide you through the process as thoroughly as you needed.
We would really appreciate the opportunity to make things right and help improve your experience. Please don’t hesitate to reach out at support-sbc@bsscommerce.com, and we’ll do everything we can to assist you further.
Thank you for your understanding, and we hope to hear from you soon!
great solution for wholesaling. Many options to provide to wholesale customers and great support from the App providers.
The app is amazing but in order to let the customers have the best experience i’ve talked to the team for some front end customizations.
First time it was Jonas that tooks care of my requests and he was so good in order to give me all the answers I needed. The customer service is at a very high level.
Then he let me speak with the dev team and Mida was my guy. In few days he made everything I needed and the talk was easy and pleasant.
I totally recommend this app, it’s team is amazing.
Switched over after the update to Shopify Markets which rendered all other B2B apps obsolete. The app works. The team is incredibly helpful with the full installation and knowledgeable of the nitty-gritty of the app.
This app is good. A lot of customizations that you can add to your store in order to sell to B2B customers right away. Not all features are self adjustable, but customer support is very helpful and attentive. Emma from support really helped a lot with everything we needed.
Simple and easy to use when you get in to it, great help from Jonas, top guy, solves your problems and fast help.
Thank you for the great feedback! We’re glad the app’s been easy to use and that Jonas could help out quickly – we’ll be sure to share your kind words with him!
Always here if you need anything else!