BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

评论 (859)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2025年4月4日

5 stars for the exemplary customer service and ease of app. Am somewhat cautions as I JUST started using, may revisit in a few months and share my experience. First impression - I would recommend for a start-up wholesale. The app is relatively straightforward, the customer service is outstanding, and it is proving to meet my needs.

Happy Pig Studio
美国
11天 人在使用应用
2025年5月27日

Jonas and his team made quick and create changes to let it fit perfect for us. Great app what fills the hole to Shopify Plus. Thank BSS!

Koosvanderbeek.nl
荷兰
5个月 人在使用应用
2025年4月29日

Excellent service from Quan N – fast and super friendly support!

I would like to express my appreciation for Quan N. From the very first moment, I felt truly heard and taken seriously. Quan was very friendly, thought along with me, and quickly came up with a solution. What I especially appreciated was the clear communication and the feeling that nothing was too much to ask.

Thanks to Quan, everything was sorted out in no time, without any hassle. A big thank you for the fast and personal service – you don’t come across that very often anymore! I can highly recommend Quan N.

Human Comfort
荷兰
大约2个月 人在使用应用
2025年3月20日

Jonas and his team solved some problems with the versions of the forms so I could translate them and verify the sender email. They did it quickly and perfectly

vegairoa
西班牙
2年多 人在使用应用
2025年3月26日

Terrible app, it is very complicated to set up and the support team took a long time to respond. If you use a custom theme, you need a special developer to implement the functions of the app. There is also no way to NOT charge a wholesale customer the VAT fee. When you apply a % discount for a customer across different markets, you need to manually enter a custom pricing for each product price, because the app is not able to automatically calculate the discounted price without the VAT %. We have wasted so many days trying to fix this and get this to work, all to no avail. You are much better off handling the orders manually or try out another app.

ODE ONA
香港特别行政区
5个月 人在使用应用
BSS Commerce B2B已回复 2025年3月30日

Hi there,

My name is Mida, Team Leader at BSS Commerce.

I’m truly sorry to hear about your recent experience with our app, and I completely understand your frustration. We strive to provide the best possible service, but it seems we fell short in this case.

Many Shopify themes can sometimes cause conflicts with third-party apps, and we would be more than happy to offer free support to resolve any issues you encountered.

Regarding the custom pricing configuration and VAT fee deduction, I acknowledge that this can be a bit complex. I sincerely apologize that one of our agents wasn’t able to guide you through the process as thoroughly as you needed.

We would really appreciate the opportunity to make things right and help improve your experience. Please don’t hesitate to reach out at support-sbc@bsscommerce.com, and we’ll do everything we can to assist you further.

Thank you for your understanding, and we hope to hear from you soon!

2025年5月25日

great solution for wholesaling. Many options to provide to wholesale customers and great support from the App providers.

Wild Boar Bike Racks
澳大利亚
12个月 人在使用应用
2025年3月7日

The app is amazing but in order to let the customers have the best experience i’ve talked to the team for some front end customizations.

First time it was Jonas that tooks care of my requests and he was so good in order to give me all the answers I needed. The customer service is at a very high level.

Then he let me speak with the dev team and Mida was my guy. In few days he made everything I needed and the talk was easy and pleasant.

I totally recommend this app, it’s team is amazing.

Apes Lab
意大利
大约1个月 人在使用应用
2025年4月8日

Switched over after the update to Shopify Markets which rendered all other B2B apps obsolete. The app works. The team is incredibly helpful with the full installation and knowledgeable of the nitty-gritty of the app.

So Posh
爱沙尼亚
8天 人在使用应用
2025年2月18日

This app is good. A lot of customizations that you can add to your store in order to sell to B2B customers right away. Not all features are self adjustable, but customer support is very helpful and attentive. Emma from support really helped a lot with everything we needed.

Ran Gov
美国
7个月 人在使用应用
2025年6月13日

Simple and easy to use when you get in to it, great help from Jonas, top guy, solves your problems and fast help.

GoNorth
美国
2个月 人在使用应用
BSS Commerce B2B已回复 2025年6月15日

Thank you for the great feedback! We’re glad the app’s been easy to use and that Jonas could help out quickly – we’ll be sure to share your kind words with him!

Always here if you need anything else!