评论 (715)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年3月6日

App does what it needs to, works great, the development team were helpful in implementing it into my theme.

Enable Lifecare
澳大利亚
大约1个月 人在使用应用
2024年1月28日

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required.

Whenever we have had queries the BSS team have been very responsive and effective at dealing them.

Highly recommend the team and app.

Luxury Skincare Brands
英国
2年多 人在使用应用
2024年3月5日

Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.

Hats By The Hundred
澳大利亚
6个月 人在使用应用
BSS Commerce已回复 2024年3月7日

Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.

I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.

Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.

Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!

2024年3月3日

very good Support helping you to adjust the application right with good explained screenshots.

Bizzyvends
瑞士
大约1个月 人在使用应用
BSS Commerce已回复 2024年3月5日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2024年2月3日

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
美国
3个月 人在使用应用
2024年2月19日

This app work great for both the custom registration form and the price list per customer tag. We needed a little help with styling the registration form anf support was very quick and friendly.

B2B.425motorsports.com
美国
19天 人在使用应用
2024年1月29日

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
美国
大约1个月 人在使用应用
2024年5月30日

Good functionality and good support

Four Ace Europe GmbH
德国
5个月 人在使用应用
BSS Commerce已回复 2024年6月4日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年3月5日

App is great, has a lot of cool and customizable features. Support team is amazing.

Pravada Beauty Labs
美国
27天 人在使用应用
2024年2月21日

Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.

4x4industries
澳大利亚
18天 人在使用应用