BSS: B2B & Wholesale Solution

We haven’t launched our site yet, but so far, this app has been everything we hoped for. The features are impressive, even on the basic plan which includes custom registration forms and volume-based discounts. We’re already considering upgrading to the advanced plan for even more functionality. It has everything you need to run a wholesale business smoothly. Plus, the customer support is outstanding. Fast, helpful, and detailed every time we’ve reached out.

What a great customerservice they have. I had some questions and the team (Louis) is great. Quick response.

Thanks so Much

The team is incredibly helpful and this app has allowed us to serve both retail & trade customers with ease

This is a great Wholesale app. The support team is extremely helpful and has solved any issue and answered every question in a timely manner. They are very nice and patient, especially if you are new to the process. Emma was super sweet and helpful. She even offered to check my settings and then gave me some helpful tips to improve our customers' experiences.

I usually prefer not to leave negative reviews, but I feel compelled to share my experience to warn other serious business owners. The positive reviews mostly seem to come from users who are not yet aware of the negative impact this application can have on their webshop.

We have been using this application for a while and frequently encounter bugs that we cannot fix ourselves. That’s why we contacted support and explicitly stated that no changes should be made to the appearance of our theme.

They requested access to our webshop, which we provided. The next morning, I checked to see if the issue had been resolved. To my surprise, they had made changes to the theme. They added a large table in English displaying discount percentages, visible to everyone—even though we specifically asked them not to make such modifications.

Additionally, they changed certain settings, causing all orders to now go through BSS, which has completely disrupted our conversion tracking. As a result, our advertising campaigns are no longer running optimally, leading to higher ad costs.

Despite working on a fix for two days, they still don’t understand the issue and haven’t been able to resolve it. They have left us with significant damage and are offering a mere three-month discount as ‘compensation’—as if that would cover our losses or restore our trust in this application.

We are considering removing the application, but we fear this might make the situation even worse.

It is concerning that such applications are allowed, as they can cause severe damage to businesses without users even realizing it.

I absolutely love this company and Jonas! Their customer service is outstanding, and their support goes above and beyond. I can’t imagine a better experience—keep up the amazing work!

Jonas and his team helped us very well. Always reply quickly if any issue arise

Agree with other reviewers that the support team on this app are second to none. A reason in of itself for selecting this app. Thanks to them we're up and running now.

Great app for B2B purposes and great, quick support from Emma!

As a business owner in Japan, I used the BSS B2B app to build a B2B Shopify store, and it proved to be an excellent solution.

The app offers a wide range of features, and the team regularly updates it with improvements based on user feedback. With this app, you can create an efficient B2B site without the need for Shopify Plus, making it a highly practical choice for many businesses.

What I particularly appreciated was their responsive customer support. Jonas, my main point of contact, was always kind and approachable, and the technical team provided great assistance. They helped integrate the app into our theme, ensured compatibility with other apps, and adjusted styles as needed, making the process much smoother.

I recommend this app to other Shopify store owners who are looking for a reliable B2B solution with solid support.