B2B/Wholesale Solution , 346 則評價
They are very helpful and solve the problem very quick. I wrote them the problems that I was having through email and they responded to it the same day and solved the problems the next day.
Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar.
Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.
Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application.
I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms.
They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).
The application is easy to use, had issues with installation of prices but Jolie Nguyen and Hoang Van Luan helped us with the fixes and quickly fixed the problem. Excellent customer services with a talented developer team
BSS has been very helpful getting me up and running with my site’s backend features. I was skeptical at first that they would be able to handle my requests and questions but Emma, Hoang, and Nguyen have come to my rescue numerous times.
My business needs certain UI/UX requirements to help our customers navigate our site. Things like Net Terms and quick ordering have to be integrated in our site because we only sell to wholesale customers. These guys have been spot on answering all of my questions and helping me get my site up and running.
Since it’s a huge part of what my business requires to operate effectively Emma, Hoang, and Nguyen all understand how important it is that I get these requirements done in a timely manner. Each time I send over questions or changes I need made they always respond with a plucky can do attitude and as a first timer to Shopify Apps I have been thrilled with the service they have given me so far.
Thank you so much for the 5-star rating! We really appreciate your kind words and are so glad that our agents were able to help you with your project. We're so glad that you got the results you needed and we're humbled that we can be a part of it. It really means a lot to us!
Excellent service Emma and Lê Trung Đông was amazing, helped getting the plugin to work, and did it fast and professional
Thank you so much for your kind words! We're very pleased to hear that our agents have provided you with such excellent service. We're glad we could help you get the plugin working quickly and professionally. |
Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you
Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.
Customer service is excellent; Emma assisted us greatly with initial setup, and everything is now functioning properly!
Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |
Great Support! Emma helped us with questions regarding technical or functional issues.
The app works very robustly. We haven't had any outages or annoying bugs that leads to a loss of revenue. Instead, we can rely on this app.
We are also using the "Hide Prices"-App as an excellent complement to this app
special thanks to Emma and the technicians Nguyen Tien Hau, Dao Van Phu and Cao Xuan Cuong
Thanks a lot!
Thank you so much for your 5 star rating! We really appreciate your kind words about our agent's helpfulness in resolving your technical and functional issues. Your support is greatly appreciated.
I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner.
The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme.
I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.
Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.