BSS: B2B/Wholesale Solution , 677 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.
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Great service and a great app. I'm working as a wholesaler and I can through this app give my costumers a unique experience and prices.
Thank you so much!
We are so appreciative you took the time to give us your positive feedback and rate us 5 stars!
We are also so glad you've been able to give your customers unique experiences and prices through our app.
We hope to continue providing you with great service and great app.
App is user-friendly and practical for daily task management. Its intuitive functionality allows for efficient organization. Jolie's integration adds a touch of elegance and simplicity.
Thank you so much for your 5 star rating!
We are delighted that you have found our app user-friendly and practical for daily task management, with intuitive functionality and elegant and simple integration.
We appreciate your support.
The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.
Thank you so much for your 5 star rating and kind words!
We are so delighted to hear that our agent was both fast and professional in providing the support you needed. Your positive feedback is truly appreciated.
We have implemented this app to show quantity breaks when a certain number of products is in the cart, e.g. order 21 cases or more and receive 10% off. Support was great and Jennie helped me troubleshoot all teething problems in record time. A great experience and I highly recommend this plugin.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Amazing help from Emma!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The team is very supported and answers very fast. My problem was fixed within a few hours. I can recommend this app for everyone who is looking for B2B solution
Thank you so much for your 5-star rating!
We are so glad to hear that you have had such an excellent experience with our app and team - we are truly humbled to have gained your trust, and we are more than pleased that your issue was resolved quickly.
We understand how vital timely service is for businesses, so we're grateful that you were able to experience that with us!
All my requirements are fulfilled with this app, and support is also very good and communicative.
Was difficult first setting up but that may be due to the fact we have around 1300 products to manage. I can imagine it being a lot easier with a smaller store. The customer service from Emma is excellent and she always has rapid replies even with the time zone difference (7 hours). There were a few features which needed tweaking for them to work such as the Autotag feature but it was quickly resolved and works okay now thanks to the Tech guy. Helpful advice and easy steps to follow.
One thing to improve on would be when editing the rules you have to edit them one by one or you can upload a spreadsheet but it means replacing the current rules and they won't come into play unless the new rules have higher priority so I would suggest when starting to put all rules on 99 (Lowest priority). There should be some way to edit your rules in bulk. Also, if your CSV file is wrong, the app will only tell you one error at a time which means uploading the CSV files countless times until all errors are resolved instead of the app telling you all errors at once. The price is slightly high but the app does come with a lot of different helpful features on the advanced plan.
Highly recommend if you're looking to create different prices for different customers without setting up a whole new website!
Thank you for your wonderful rating!
We are pleased to hear that our agent is excellent with rapid replies, and that the Autotag issue was quickly resolved. We are really happy that you found the app's features helpful and easy to follow, and appreciate your feedback on the areas where we may improve.
We appreciate you taking the time to leave your review, and are glad that you recommend our app to others. We hope you continue to have a great experience with it. Thank you so much again!
Just had contact with B2B/Wholesale Solution due to a compatibility problem. They were prompt in answering and within 24 hours they had solved the problem. Thumbs up. That was fast
Thank you so much for your 5-star rating!
We are thrilled that you had such a great experience with B2B/Wholesale Solution and had your problem resolved within 24 hours. We are committed to providing our customers with the best and fastest service possible.
We appreciate your support!
Very helpful customer service, the only complaint being requests for unnecessary access to some permissions but this has been resolved.