Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

July 12, 2023

We use this app for our reseller clients. We are very happy about this solution cause its much easier for our clients to order and also the selling volume of the resellerd get up.

The Support team is super fast and resolves every issue immediately.

Great app

HPN-B2B
Germany
16 days using the app
BSS Commerce replied July 17, 2023

Thank you for the 5-star rating!

We really appreciate your positive review. We are glad that you find our app easy for your reseller clients to order, and that their selling volume has increased significantly. We are also delighted to hear that the support team is responding quickly to address any issues you may have.

We appreciate your feedback!

June 9, 2023

Great experience with them. I DEFINETELY recomand them. Easy solve every problem and they ask and give you answers to every question. 5* services

MOBILIERB2B
Romania
4 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your 5 star rating! We are delighted that you had a great experience with us and that you recommend us so highly. We value your feedback and look forward to continuing to deliver you the best service.

May 5, 2023

If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.

PRITECH BEAUTY CARE
China
8 days using the app
BSS Commerce replied May 10, 2023

Thank you so much for your 5 star rating! We are so glad that we were able to resolve your issue and you are so satisfied with our customer service. We appreciate your kind words and your positive review!

April 25, 2023

I am happy to write a positive review about the app's features and excellent customer support. The app is incredibly user-friendly and has many useful features that make it easy to use. The customer support team is very responsive and helpful, always going above and beyond to assist users with any questions or issues.

BURMS - 3D Druck Jena GmbH & Co.KG
Germany
13 days using the app
BSS Commerce replied April 27, 2023

Thank you for your 5-star rating! We appreciate you taking the time to write a positive review about our app and features as well as our excellent customer support. We are glad that you find our app to be user-friendly and that our customer service was able to help and guide you with any questions and issues. We thank you for your kind words of appreciation.

November 16, 2023

Great App

PopShield
United States
About 2 months using the app
BSS Commerce replied November 22, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 11, 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
United States
About 1 month using the app
BSS Commerce replied May 16, 2023

Thank you so much for your 5-star rating and kind words about our customer service and our app!

We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!

July 24, 2023

This app has been the perfect solution to our Trade program. Their customer service is incredible and has been so helpful setting everything up.

Maine Cottage
United States
About 1 month using the app
BSS Commerce replied July 27, 2023

Thank you for your five-star rating!

We are delighted to hear that this app has been the perfect solution to our Trade program and that our customer service was incredible and helpful in getting it set up.

We truly appreciate your positive feedback!

May 16, 2023

I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.

REPTI ZOO
Hong Kong SAR
6 months using the app
BSS Commerce replied May 16, 2023

Thank you so much for your 5 star review!

We are thrilled to hear that you like this app and appreciate that Emma is able to quickly and professionally resolve any issues you may have. Your positive feedback is very valuable to us. Thank you for your support!

July 18, 2023

Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.

SoGoodK
Singapore
17 days using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5 star rating!

We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service.

Thank you for your support!

April 28, 2023

Une application bien utilise pour la mise en place de notre site B2B, qui nous a permis de mettre en place des minimums de commande, des prix wholesale etc... Les fonctionnalités sont très bien pensées et le service client extrêmement réactif. Je recommande

Chamaye
France
About 1 year using the app