Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that cater to both B2B and B2C operations, including custom pricing, registration forms, and varying tax and shipping rules. They praise its user-friendly interface, seamless Shopify integration, and compatibility with other apps. The support team is highly commended for their exceptional service and technical expertise. Merchants find the app crucial in streamlining wholesale operations, offering multiple pricing levels, and enhancing user experience. Its ability to handle complex wholesale needs, international pricing, and provide free installation and troubleshooting assistance is also valued.

December 18, 2023

The team at BSS have been incredibly helpful at ensuring this app integrates effectively with out website, and the app itself works great.

Bike-Shop.com.au
Australia
5 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 19, 2023

I have had the app installed for a few months. It is full of features but it is also unreliable and has a fair share of bugs. The pricing has failed MULTIPLE times and charged customers full price instead of the discounted rate. Previously (not in the past 2 months) the "servers" have also failed and caused customers to see and be charged full pricing. Now today I have added new products to custom pricing lists and the discounts are not working. It's really fustrating to pay $50/m for an app that is not reliable.

MXBITS
United Kingdom
11 months using the app
December 6, 2023

This is app works great for all your custom needs to add B2B/Wholesale functions to your site. On top of that, the best part is the team behind it. They are very responsive and can meet all your changes and demands regarding repairs or tweaks to the features and functions of the app. They can even create custom features that you need to add, their team is highly capable developers and can execute your concept very well.

Our company is very pleased with the app and their amazing service! Special mention to Joy the service agent who communicated and helped us all the way!

Corals Anonymous
United States
16 days using the app
BSS Commerce replied December 13, 2023

Thank you for taking the time to leave a five-star review!

We are thrilled you appreciate the app and the service provided by our team. It's wonderful to hear that our agent was able to assist you.

We appreciate your feedback and we hope you have a great experience with our app and team!

November 16, 2023

A great app that includes many of B2B features you would want in one place. Joy & the team were fantastic about helping install more complex features on my new website. Including fixing a couple of display bugs incredibly quickly, and great communication too.

Weavermill
United Kingdom
8 months using the app
BSS Commerce replied November 20, 2023

Thank you so much for the 5-star rating!

We are so pleased to hear that you enjoyed using our app, and appreciate the positive feedback. We are especially delighted that Joy & the team were able to add the more complex features that you requested in a timely manner.

We are grateful for your kind words and the confidence that you have placed in us.

December 13, 2023

Great app to allow us to provide Trade Application and pricing for our customers. We have a complicated site so the team were super helpful in helping us develop this to our needs.

Thank you!

THE LACQUER COMPANY
United States
17 days using the app
December 14, 2023

This app has a lot of options for pricing and the support is excellent and quick.

HH-WERKZEUG B2B OFFICIAL
Thailand
4 months using the app
December 11, 2023

Absolutely thrilled with the BSS: B2B/Wholesale Solution app for Shopify! This app is a game-changer for businesses looking to streamline their B2B and wholesale operations. The interface is user-friendly, making it easy to integrate and manage our sales processes. What truly sets this app apart, however, is the exceptional customer service. A special shoutout to Jennie and the technical team for their outstanding support. They were incredibly helpful, responding promptly to our queries and ensuring a smooth setup. Their expertise and dedication to customer satisfaction are commendable. Highly recommend this app for anyone in the B2B sector looking to enhance their Shopify experience. 5 stars!

Alpha Pets
Taiwan
6 days using the app
BSS Commerce replied December 14, 2023

Thank you so much for your 5 star rating.

We are absolutely delighted that you have had such great success with our BSS: B2B/Wholesale Solution app. It is so encouraging to hear feedback that our app is easy to integrate and manage, and that our customer service team has been so helpful and dedicated. We are incredibly proud of Jennie and the technical team and their commitment to customer satisfaction.

We are thrilled that you recommend this app and are so pleased you are happy with your Shopify experience. Thank you again!

January 29, 2024

Super easy to use and really friendly and quick customer service!

Delectable Garden
United States
6 days using the app
December 21, 2023

Easy way to make our store selling for B2B, we recommend it !

COTTON DIVISION - PARIS 2024
France
2 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Veteco Interservices
Romania
9 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!