Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 10, 2023

If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.

ICR Shop
Time spent using app: 20 days
BSS Commerce replied May 10, 2023

Thank you so much for your 5-star rating! We are thrilled that you have had such a great experience with B2B Solution and appreciate your kind words about our features, functionality, and customer service. We take great pride in providing exceptional support and are grateful for your feedback!

May 9, 2023

We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency

ZOSI Technology Co., Ltd.
Time spent using app: 10 days
BSS Commerce replied May 10, 2023

Thank you so much for your five-star rating! We appreciate you taking the time to search for a B2B app and that you found the features and functionality, as well as the direct online communication, useful and efficient. We appreciate your support!

May 8, 2023

Absolutely the project we have searched for and makes B2B Shops much easier!
Also, an outstanding support, which has been the most crucial part for us to chose this company!

B2B | KENRICO Kräuterpflaster
Time spent using app: About 2 months
BSS Commerce replied May 10, 2023

Thank you so much for your 5 star rating and your kind words! We appreciate your acknowledgement of our outstanding support - we will strive to maintain it at the highest standard!

May 5, 2023

If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.

Time spent using app: 8 days
BSS Commerce replied May 10, 2023

Thank you so much for your 5 star rating! We are so glad that we were able to resolve your issue and you are so satisfied with our customer service. We appreciate your kind words and your positive review!

Edited May 4, 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Alchemic Gaming Supplies
Time spent using app: About 23 hours
BSS Commerce replied May 10, 2023

Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!

May 3, 2023

Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.

Mog & Bone
Time spent using app: 10 months
BSS Commerce replied May 5, 2023

This is Jonas - Customer Support Lead from BSS Commerce.

So sorry for the inconvenience that you were facing. However, this is just a misunderstanding since we have responded to your requests multiple times already but they have got into your SPAM.

Also, our agent, June, has already reached you at 4 different emails (john@sinclairpm.com.au, info@mogandbone.com.au, john@mogandbone.com.au and paula@mogandbone.com.au) for the past 25 days but never got a response. May you double-check mailboxes one more time (in SPAM as well)?

Additionally, since our apps are still installed on your end, we can for sure assist you much further. Hopefully, you can help to revise this feedback which was a misunderstanding. Thank you so much in advance and looking forward to hearing from you very soon!

May 1, 2023

Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente.
Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades.
Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%

C&C Security System Solar
Time spent using app: About 1 month
April 28, 2023

Une application bien utilise pour la mise en place de notre site B2B, qui nous a permis de mettre en place des minimums de commande, des prix wholesale etc... Les fonctionnalités sont très bien pensées et le service client extrêmement réactif. Je recommande

Time spent using app: About 1 year
April 28, 2023

Bonne application qui offre pas mal de services. Quelques amélioration dans la configuration des règles sur les commandes (order limit surtout) nous aideraient beaucoup mais après un premier échange avec le support, très très réactif et efficace, je n'hésiterai pas à leur faire remonter nos besoins. Je recommande !

Boutique L214
Time spent using app: 9 months
April 26, 2023

does what it says and support is fast, professional and efficient. Will be looking at their other apps

Goodie Pantry
Hong Kong SAR
Time spent using app: About 24 hours
BSS Commerce replied April 27, 2023

Thank you very much for your wonderful 5-star rating. We are thrilled to hear you had a great experience with our product. We are pleased it does what it says and that you found the support fast, professional and efficient. We truly appreciate your positive feedback. Thank you for your support.