BSS B2B & Wholesale Solution

really enjoyed working with them, they are quick to response to my questions and they offer help and custom tools for our store

Easy to use, great features needed for us as a business. Any issues, Jonas has been able to support with every aspect.

The app is very complex and unfortunately quite confusing to navigate. The user interface lacks clarity, making it difficult to find specific features or settings without spending a considerable amount of time exploring. This steep learning curve may be frustrating, especially for users who expect a more intuitive experience.

While the support team is generally friendly and tries to be helpful, they often seem to lack the necessary knowledge to resolve even basic issues, particularly when it comes to more advanced questions about the app or Shopify in general. Communication can also be challenging, as their English skills are sometimes limited, leading to misunderstandings or incomplete answers.

App works just how we needed it to. The team has been SUPER helpful in setting it up and making sure all our concerns are addressed and set up the way we want it to.

Very useful tool, recommend !

The app works very well. It has a lot of functions. But those I appreciated more, it is the support. Emma and the tech team have satisfied our requests to customize the theme in short time. I suggest this app to who has needs to work with b2b.

Amazing app, I originally installed 4 different B2B apps to test, the features and support for BSS, B2B Pricing and Lock are by far the best available. Don't bother with other apps, just work with the BSS team and you won't regret it!

I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the result unfortunately is sloppy and my theme not as polished as it used to be and cannot be fixed through the editor. They take the liberty to change the appearance of certain aspects of the website to fix the issues at hand which I do not like.

EDIT: Currently paying around 950 EUR yearly and any issue that comes up due to app updates is solved extremely slowly by contacting the team . Only get small steps towards the solution each day and then communication stops. Was having a hard time communicating as I got answers not relevant to my issue, only to realise the "expert" used AI to reply. Will be switching to Wordpress and Wholesale Suite which costs 99USD yearly for the same function, tried and tested.

We would like to express our gratitude to Jonas for the excellent support provided during the installation of the APP. From the very beginning, he was helpful, knowledgeable, and very attentive to our needs.

He guided us with great professionalism, clearly explaining each step and supporting us throughout the entire process until the APP was fully activated. His assistance was timely, precise, and truly valuable.

It was a pleasure working with him – thank you so much, Jonas!

Very helpful app and great and quick support.

- Registration form incl. upload option for files
- Customer e-mails with information on registration upon activation
- The option to set up tax exemptions

We are very satisfied! In the future, it will hopefully be possible to import prices so that they don't have to be maintained manually and the multilingualism needs to be expanded.

I would recommend this app because the customer support is exceptional. They always do their best to help you out and always find a suitable solution for all your needs.
The app works greatly and it's easy to use and understand.