BSS: B2B/Wholesale Solution , 677 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.
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This app work great for both the custom registration form and the price list per customer tag. We needed a little help with styling the registration form anf support was very quick and friendly.
Great customer service! Super fast to respond and very efficient to fix any issues. We had a few fixes that needed to be done and they did it all super fast no question asked! Love this
Great support team always helpful and fast response. Many useful pricing and quantity rules features.
Any issues with the app is met with helpful responses from the developers, usually with a swift resolution.
Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.
Amazing support staff! Fixed the issues straight away and answer questions very quickly, brilliant app for my wholesale business! Thank you
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
App does what it needs to, works great, the development team were helpful in implementing it into my theme.
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.
Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.
Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
BSS has been a great addition to my store. There are so many options when setting up your B2B customers. The customer service was fast and responsive and was able to help me with some integration and shipping issues I was having.
We asked fixing a bug and they solved quickly. Thank you. But please don't send email everyday to beg a review until I actually write one. It was very annoying. This is not a free app.
Thank you so much for such a valuable review.
And so sorry for the inconvenience if you feel like annoyed by the email. We just wanted to make sure that the app is running alright with your site. We will also improve our work flow from our end to not bother you as such anymore.
If you might any further assistance at anything, don't hesitate to let us know at "support-sbc@bsscommerce.com".