Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

April 10, 2024

I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!

Airgarden
Australia
16 days using the app
March 3, 2024

very good Support helping you to adjust the application right with good explained screenshots.

Bizzyvends
Switzerland
About 1 month using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 3, 2024

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
United States
5 days using the app
January 5, 2024

BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace!

Lilla Rose
United States
22 days using the app
March 5, 2024

App is great, has a lot of cool and customizable features. Support team is amazing.

Pravada Beauty Labs
United States
27 days using the app
April 17, 2024

LOVE this app and the customer support. One of the best!

Glow By Tatum
United States
About 1 month using the app
January 20, 2024

When I was having problems getting my registration form to appear correctly on my website, I sent a chat message to support and they were about to fix my problem quickly.

Cloudland Coffee Company
United States
15 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 17, 2024

Both the support and development teams have been incredible responsive and open to support with unique requests that were beyond our capability!

ICONIC Beverages
Australia
9 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 4, 2024

Great customer service!
We were able to implement pricing by tag segment and they implemented all our desired specifications.

Weesgaard Dental & Kirurgi
Denmark
6 days using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 2, 2024

What can i say, but just the greatest help, and still helping now. Some of the best customer servicer from Jolle, very helpful. Installation been really easy and there's heaps of customizability to the app. again many thanks Zeik

Yamina Rare Plants
Australia
3 days using the app