BSS: B2B/Wholesale Solution , 676 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.
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App does what it needs to, works great, the development team were helpful in implementing it into my theme.
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.
Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.
Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
Amazing support staff! Fixed the issues straight away and answer questions very quickly, brilliant app for my wholesale business! Thank you
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace!
very good Support helping you to adjust the application right with good explained screenshots.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.
I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!
App is great, has a lot of cool and customizable features. Support team is amazing.
When I was having problems getting my registration form to appear correctly on my website, I sent a chat message to support and they were about to fix my problem quickly.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Both the support and development teams have been incredible responsive and open to support with unique requests that were beyond our capability!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!