Singleton | Verify Customers , 99 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    97
  • 1% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    1
November 23, 2022

Despite the promise that this app works with 2.0, we only have problems from the installation. After more than 2 weeks of nothing but problems with the operation, we now receive a message that the app does not work with our 2.0 compatible Theme. We experience the support as sloppy and slow. We hope that they will still help us, but we have a gloomy view.

Shop.bnsnetstar.com
Netherlands
11 months using the app
Singleton software replied December 5, 2022

Hello,
we are so sorry about problem with compatibility between this app and your store. For now all is fixed in your store. This app is fully compatible with Online Store 2.0 themes, but in your case, problem was in conflict between javascripts. We needed to checked it deeper and thats took us more time to merge. We are always ready to help and if you will have any other issues, please write us to email support@singleton-software.com or to chat (located in app configuration).

Best regards,
Adam from Singleton software

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