Sami B2B Lock,Password Protect

We use this app to lock our whole B2B store for logged-in customers only. Easy to set up and works reliably.

Had a small issue recently and contacted support — they responded quickly and the developer fixed it the same day. Great support team.

We have been using this app to hide product prices and the Add to Cart button since we only sell B2B. The app does exactly what it should. When minor bugs occur, customer service responds very quickly and usually resolves the issue very fast.

It's a wonder how this app got so many positive ratings.
I had to uninstall the app, and I asked helpdesk if there is any codes to uninstall before deleting the app. She said no, and asked me to go ahead to delete the app. I later found remnant liquid codes. Approached helpdesk for clarification. Reaction I got was, "oh just go ahead to delete the liquid file too". Such casual attitude in answering customer queries. What if I am not tech savvy? Is there any other files or code in other files that need deleting? With such careless attitude, it might be good to think twice about this app.

The locks look like they work, but they do not actually protect anything. We learned this the hard way.

We locked a private collection. When we added inventory, people with no access checked out and bought the locked products. After we complained, support pointed us to a separate "checkout lock" feature we were never told we needed. So the product lock hides pages but does not stop purchases. That should be in bold on the app listing.

The hiding does not work either, at least on our theme (Concept, a paid theme from the Shopify Theme Store). The app has no selector mapping for it, so locked products stayed fully visible on collection pages and search. Support did not know this. We had to dig into their script ourselves, find the missing theme mapping, and send them the exact selectors to fix it.

Worst of all, the app created a publicly reachable search template on our store that returns raw JSON with SKUs and live inventory quantities for every product, including locked ones. A scraper site used it to detect our private restock and broadcast it. The app meant to keep products private is what leaked them.

Support was polite but circular: repeated requests for admin access and collaborator codes, tickets closed prematurely, and blame pointed at our store settings. We diagnosed the root cause ourselves and patched our own theme code while waiting.

If you need locks that actually restrict buying, or you sell anything where privacy matters, this app is not safe to rely on as configured out of the box.

Great app for managing our B2B store on Shopify. Thanks to this app, we were able to build a professional B2B/B2C store without complicated development.Customer tag control and product visibility work exactly as we needed. The support is excellent—Sarah was always quick to respond and helped us solve every issue. Highly recommended!

The support was incredible and very fast. We had a technical problem where a lock didn't work, they responded within minutes and within half a day, their development team fixed it. I'm very pleased and can highly recommend this app. The person in the chat that I talked to, Sarah, was very helpful, supportive and friendly and immediately send our request to the dev team for a solution.

Great app! The Sami app has been very helpful for our Shopify store and works exactly as we needed. The setup was smooth, and whenever I had questions or ran into any issues, the support team was AWESOME. They were always responsive, patient, and quick to help me solve the problems. I really appreciate how professional and helpful they were throughout the process. Overall, great app, great features, and excellent customer support. Highly recommend!

We use this app to make selected products available only to members, and it has been very useful for our store.

We wanted to replace the default lock image with a custom image that better matched our brand, but we were not sure how to do it. After contacting support, they responded very quickly and helped us customize the display.

Throughout the process, the support team was patient, professional, and willing to make several adjustments to achieve the best possible result. They carefully checked each issue and provided solutions promptly.

We really appreciate their excellent customer service and highly recommend this app to anyone looking for a flexible product-locking solution.

Great App for Wholesale store when hiding prices. Whenever I need help, the support team is always fast, friendly and effective. Been using it since we opened our online store, and still working excellent!

I think it's a great app because it provides the necessary support in real time.