Reviews (207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for boosting product marketing and conversions with "Coming Soon" and "Pre-Sale" features. It offers easy customization of badges and forms, countdown timers, and email notifications, integrating well with Klaviyo and Mailchimp. Setup is intuitive and reliable, with customer support praised for professionalism and quick issue resolution, enhancing user experience.
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Although we have only recently started using the app, we are already very happy with it. It helps us improve our customers’ experience on the website by giving them the option to sign up for “Notify me when in stock” alerts, which is extremely useful for both customers and our team.
The biggest highlight for us has been the support team. Their support staff is extremely helpful, responsive, and professional. They assisted us a lot with the entire setup process, answered all our questions quickly, and made everything much easier for us.
We are very grateful for their help and are looking forward to continuing to use the app.
Thank you so much for sharing your experience 😊
We’re really glad to hear that the app is already helping improve your customers’ experience with the “Notify me when in stock” alerts. It’s great to know this feature is proving useful for both your customers and your team.
We especially appreciate your kind words about our support team. Helping with setup, answering questions quickly, and making the process smooth is exactly what we aim for, so your feedback means a lot to us.
We’re grateful to have you with us and look forward to continuing to support your store. If you ever need anything, we’re always here for you 🚀
Great app for my products when they are listed within collections. The dev team is working on making sure that the app also works on "featured product" website blocks. Jay from the team has been quick and responsive, very pleased with my experience thus far
Thank you so much 😊
We’re really glad to hear that the app is working well for your collection products and that your overall experience has been positive so far. It’s also great to know the development team is actively working on improving compatibility with “featured product” blocks.
We’ll be sure to pass your kind words to Jay—he’ll really appreciate your feedback on his responsiveness and support.
If you need anything further or have more suggestions, we’re always here to help 🚀
This is a good product and comes with pretty good features in the free version itself. Jay from the support team was very responsive.
Love the app for when we do merch launches. It's great to get that kind of buzz around it. I had a few small hiccups but the team were great and was able to fix it for me with no issues.
I am selling products that are available at a specific time, so I am using the Coming Soon Feature from the app.
The app works well for this as products can be visible already in the shop. A feature that is not provided by Shopify natively.
The support team is very responsive.
For the moment it is no working for the sales Channel FB/Instagram. but the team promised they are working on this to add other sales channels.
The Back in Stock app has been a fantastic addition to our store. It was very easy to set up, and the "Notify Me" form looks clean and professional. I really appreciate how customizable the app is—we were able to match the form with our store's design and even add icons to the button.
The app works exactly as expected by automatically collecting customer subscriptions and sending back-in-stock notifications when products become available again. This has helped us capture potential sales that we would have otherwise missed.
What truly stands out is the support team. They were incredibly responsive, friendly, and went above and beyond to help us customize the "Notify Me" form exactly the way we wanted. Every question was answered quickly, and they genuinely cared about our requirements.
Overall, this is a reliable and feature-rich Back in Stock solution with excellent customer support. I highly recommend it to any Shopify store looking to recover lost sales and keep customers engaged.
Responsive customer support when I wanted to modify the look of my coming soon badges on my site.
Thank you so much 😊
We’re really glad to hear that our customer support was responsive and able to help you with customizing the look of your “coming soon” badges on your site. It’s great to know everything turned out the way you wanted.
We truly appreciate your feedback, and if you ever need any further assistance or design tweaks, we’re always here for you 🚀
Installed the app and it worked great, fast forward 30 days and it stopped working. Reached out to them for help and they had it fixed in no time! This has been a great option to collect emails and phone numbers from our customers. Most of these apps only allow you to collect emails
Thank you so much for your honest feedback 😊
We’re really glad to hear the app worked great for you and that our team could quickly fix the issue when it came up 🙌 It’s great to know that Back In Stock Alert is helping you collect both emails and phone numbers from your customers 👍📩📱
We truly appreciate your support and trust in us ❤️ If you ever need any help in the future, we’re always here for you 🤝
What are great job they did to help me. Our website has not looked better!
Amazing app, simple to install and manage. Customer support is quick and reactive to solve any issue or doubt.
