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Great app for my products when they are listed within collections. The dev team is working on making sure that the app also works on "featured product" website blocks. Jay from the team has been quick and responsive, very pleased with my experience thus far
A very good costumer service, that help you directly even it's the week-end
Thank you so much for your kind feedback 😊
We’re really happy to hear that you had a great experience with our customer service and that our team could support you even over the weekend 🙌
We truly appreciate your support ❤️ If you ever need anything, we’re always here to help you 🤝
It's a great and simple app overall. However, lately, the app been crashing (twice in 4 months or so). Although the customer service is rather quick at managing the problem. Recently, Jay helped me in under an hour with my problem. Hopefully, setubridge team can improve the app experience and prevent similar problemas. We, customers, only use this app probably once a month. It would be great to have a reliable app each time we need to use it.
Thank you so much for taking the time to share your experience! 😊 We’re really glad to hear that our support team, especially Jay, was able to help you so quickly – we’ll make sure to pass your kind words along. 🙌
We truly appreciate your feedback about the app crashes. We completely understand how frustrating it can be, especially when you rely on the app even if it’s just once a month. Your input is super valuable, and our team at SetuBridge is actively working on improvements to make the app more stable and reliable for every use. 💪
Thanks again for your patience and support! We’re committed to making your experience smooth every time you use the app. 🚀
Je mets 4 etoiles pour la rapidite mais la 5e en attente car j'ai pas encore fini la configuration
Precis vad jag sökte, men saknar funktionen att appen genererar mail för en påfyllning i lager från att tidigare varit 0
Hello,
Thank you for your 4-star review! We're glad to hear that our app meets most of your needs. We appreciate your suggestion regarding the function to generate an email for replenishment when stock is refilled from 0.
We value your feedback and will discuss this feature with our development team for future updates. If you have any other suggestions or need further assistance, please feel free to reach out. We're here to help!
Best regards,
SetuBridge Team
Priyanka was very helpful to help with the app bugs.
Thank you so much for your kind words! We're thrilled to hear that Priyanka was able to assist you and help resolve the app bugs. 🙌 She always goes the extra mile to make sure our users have a smooth experience, and it’s amazing to know her efforts made a difference for you. 💖
Your feedback truly motivates our team to keep improving and providing the best support possible. If you ever need any more help or have suggestions, feel free to reach out—we’re always here for you! 😊✨
Thanks again for taking the time to share your experience! 🥳
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
I am happy to have the ability to add the coming soon button to my website. Because the items sell fast this allows customers to read the details before they are released to purchase. The app is failry easy to use. Some things I found could be more clear in the instructions of how to use. But that may also have been me new to shopify, trying to figure things out. The support is available and willing to answer questions though. The email to alert customers comes from the app creators email, so I'm unsure if customers would open it, or if it would go to junk mail. but I'm over all happy with the app, and would suggest it.
I think this is a great app and does build great awareness and excitement for your product. It clearly gives you all of the customer information of people who have subscribed to be notified when it comes available. It was a little difficult to set up with the coding etc, however the support team where brilliant and assisted when needed. Only downside to the app is when the product on your store becomes available it does not automatically send the customer a email to let them know it is available. There is no option to send a bulk email on the app so you have to click one by one, which when you have 100 over people waiting to be notified by the time you have notified the last person if it is a limited number product it has probably already sold out!! Sort this and the app is easily 11/10!!
Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.
We’re looking forward to making your experience even better in the future!
Great app for coming soon batches. I had some issue with the layout, but support was very helpful and replied fast. They managed to fix the issue quickly as well.
