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Multiple times recently, we have had outages that have lasted several days.
I don't know if they plan on dropping support or something, but I would stay away and go with something else. You can't trust it.
We are sorry for that you faced a trouble because of some temp issue, but we support our users 24 hours. Please let us know where you sent a request for support so that we can resolve it asap.
Update 31/05/24.. Great support again from the lads.. highly recommend this app. great features and very very useful.
Great support as always from Blessifytechinfo. Updated our theme and they promptly helped fix a minor set up issue.
Great app, easy to use and customise. Great support from blessifyinfotech when getting the app set up. Thanks guys
I love this app! It's easy to use and looks good in my shop. I import shoes from my supplier on order, so it often happens that a certain style or size is sold out temporarily, but will be reproduced and available again in the near future. This app makes it way easier for my customers to get notified when these products are back in stock again at the supplier; and it makes it easier for me to track my customers interests.
Their support is also very quick and helpful! Definitely recommend this app :)
Thank you so much for your appreciation! It really means a lot for us, and we are keep trying to serve better to our users.
The app is so user friendly that you don't really need customer support. The one time I did need them, customer support responded very quickly and had already tested the issue to find a solution before responding. There was no need for me to repeat myself multiple times they way I do with other support services.
Thank you for taking the time to share your wonderful review! We're thrilled to hear that our app is user-friendly and that our customer support team has exceeded your expectations.
Please don't hesitate to reach out if you have any questions or need any assistance with our app. We're always here to support you.
This app works perfectly! It’s simple, effective, and totally free —exactly what I needed to notify my customers when products are back in stock.
I had a small issue and the support team helped me immediately. Fast, friendly, and super efficient. Highly recommended!
Still getting charged after uninstalling due to issues with the app
We have no rights to charge after the app is uninstalled—Shopify automatically cancels any active recurring charges. However, due to Shopify’s billing cycles, you may still see charges on your bill after uninstalling. These are not new charges, but pending or prorated charges from the previous billing period.
Look no further if you're after a back-in-stock app. The app is very simple to use, works exceptionally well, and functions precisely as expected. The service from the team at Back In Stock Notifier is absolutely fantastic! HIGHLY RECOMMENDED
App seems to work great, and customer service was really quick. Great solution for a free restock notifier.
The support team has finally assisted us with the issue we had been experiencing with the app for the past 15 days. We have the paid version, and although we initially did not receive a response to our emails, the app now seems to be working correctly. We appreciate the assistance.
Yes, you are correct there was some server issue and it's been resolved but we have sent an email to all our users about it.
We are sorry for the inconvenience and let us know if you are still facing any issue.
Love their support, and also the app. I really recomended. So easy to use, and also helps us to increase our sales
We are glad to have such words for our app and team, it's really inspiring us to serve better.
Thank you so much!!