Omtaler (57)
Raffiner
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Etter vurdering
We have been having problems with the app for 15 days. We have the paid version. We have not received any response from the technical support team even though we have already sent several emails. Very disappointing.
Yes, you are correct there was some server issue and it's been resolved but we have sent an email to all our users about it.
We are sorry for the inconvenience and let us know if you are still facing any issue.
Multiple times recently, we have had outages that have lasted several days.
I don't know if they plan on dropping support or something, but I would stay away and go with something else. You can't trust it.
We are sorry for that you faced a trouble because of some temp issue, but we support our users 24 hours. Please let us know where you sent a request for support so that we can resolve it asap.
Edit: CEO blackmailed me to remove this review over multiple accounts. I had to repeatedly block them.
They still have this app listed as "Free" and ITS NOT FREE.
They then agreed to give me the free plan and REMOVED IT after two weeks. Greedy unproffesional behaviour.
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The app is simple and good to implement, however i cant stand apps that have actual hidden pricing.
This is listed as "Free". Thats it unless you visit a secondary page with the real details. Sketchy and not good.
Today we received a mail saying that many emails werent sent cause we exceeded the 50 emails limit. What limit? Upgrade to 8€ a month?
I think its not right to trap us not telling what pricing is, losing all subscription done by clients with your app and being unable to move to another with legit and transparent pricing.
I would recomend if it wasnt because i had this not planned, as its not listed anywhere.
Bad practice in my opinion so i wouldnt recommend.
I think you didn't checked while installation, there's no hidden price added, it was listed as free and it's "Free" while some time of duration but not all the time, If you want premium plan then in Free then you can ask for by our support. Please do not spoil our app credits just because of some misunderstanding.
Doesn't work for products with combinations. Contacted support, they replied once then never heard from again. Having to send notifications manually, not impressed
As we tried to resolve your issue, but you are not ready to share any details or partner access then we cannot check it outside of the app, as the app is working fine for all our other users, so you need some cooperation too to resolve the issue.