Stoq: Back in stock, PreOrder
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Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!
Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad.
I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it.
If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.
Thank you for the 5 star review! I'm glad I could assist you with your query on automatic back in stock notifications. Wishing you the best.
If you ever need any more help, feel free to reach out—we're always here for you! :)
- Sneha / Merchant Success Team
Thank you for the 5-star review! We wish you the best on your journey with Stoq.
Please do feel free to reach out in case of any issues/ queries. We're always here for you. :)
- Sneha / Merchant Success Team
Thank you for much for the 5-star review! I'm glad I could assist you in making sure you're fully setup with preorders. Wishing you the best. :)
If you ever face any issues/ have any queries about the app, please do feel free to reach out to us! We're available round the clock.
- Sneha / Merchant Success Team
Thank you for your review! I'm glad I could assist with setting up the Notify Me button.
If you need any further help or have more questions, just let me know. We’re here to help!
- Nagaraj / Technical Support Specialist