Stoq: Back in stock, PreOrder
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Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.
Thank you for your wonderful feedback! We’re thrilled to hear that Shashi was able to resolve your issue quickly and that you’re happy with the results. Our team is dedicated to providing top-notch support, and it’s great to know we hit the mark for you.
If you need anything else, feel free to reach out anytime! :)
- Sneha / Merchant Success
Easy to use and works well.
Be careful when using with the SparkLayer B2B app. It might not work for B2B customers
Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything.
Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date.
Pain Points,
- There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that.
- You can't customize the location of the back in stock button via the theme editor, their team has to do this for you.
I’ve been using this app for back-in-stock notifications and pre-orders. It’s a fantastic app – seamless and very easy to use. Also, their customer service is excellent. Highly recommend!
Thank you for your amazing feedback! We're thrilled to hear you're taking advantage of both our back-in-stock notifications and pre-order features. It’s fantastic to know our app is making a positive impact for you. We wish you the best.
If you ever need any assistance, we’re just a message away! :)
- Sneha / Merchant Success
The app itself is easy enough to use and understand
Although it would be good if you can create templates and copy them for time saving.
It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create.
The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items.
In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes.
The app is good but if the aforementioned features could be added, it would make the app even better.
It was easy and straightforward to set up. Excellent customer support helped with the final configuration. Sneha provided fantastic service. She let me know why it wasn't working even though it was such a simple process. I can't wait to use it for our customers finally.
Thank you so much for your review! I’m really glad I could help smooth out the setup and ensure you're all good to go ahead for preorders. Wishing you the very best with your business, and if you ever need anything else, don’t hesitate to reach out - we're always here to assist! :)
- Sneha / Merchant Success
The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended!
Thank you for the kind words! I’m so glad I could help you set up the Notify me button on your product page. It’s wonderful to hear that you find the app useful! :)
If you need anything else or have any questions, feel free to reach out anytime.
- Sneha / Merchant Success
Fast and helpful support! Back in stock alerts works great now.
Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.
It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.