Stoq: Back in stock, PreOrder
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So far so good. Customer service is very responsive and helpful.
Thank you so much for your appreciative words! :) I'm glad to learn that you're satisfied with the app and the service. We love tailoring our solution for our merchants whenever we can.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Amazing customer service and very easy to learn how to use!
Good job!
Thank you for your review!
We’re here to make things as smooth as possible, so feel free to reach out anytime as you continue using the app.
-Momna/Technical Support Specialist.
Incredible app with the best customer service. The 2 times I had some questions with getting things set up, Nagaraj came to the rescue and solved my problems. My last problem had nothing to do with their app and he still took the time to solve my issue. The pre-order and notify features work flawlessly, highly recommend to anyone looking for a good pre-order or notify me app when you run out of stock!
Thank you so much for the amazing review! It was a pleasure helping you with the pre-order setup and fixing the shipping settings.
I’m glad to hear the pre-order and notify features are working flawlessly for you! I truly appreciate your recommendation.
If you ever need anything else, we're always here to help!
-Nagaraj / Technical Support Specialist
So far so good. Set up took only a few minutes and was very easy. The bar for notify me when back in stock was horizontal and I thought it might be missed by my customers. Asked support in chat to change the location of the button and it was seriously adjusted in a few seconds. Will the back end work long term, only time will tell - but I really hope it will work and I can set this and forget it and keep sending them a small monthly fee.
Thank you for your wonderful review! 😊 We're glad to hear that setup was quick and easy for you. It's great that our support team could adjust the location of the 'Notify Me' button so quickly to better suit your store's needs.
We aim to ensure the backend works seamlessly for the long term, and we're here to help if you ever need assistance. :)
- Sneha / Merchant Success Team
Super easy to set up the Back-In-Stock feature by Stoq. We were juggling between a few different options and settled with Stoq and are happy with the decision thus far.
We're excited to try out the pre-order functionality as well! Overall, interface is user-friendly and the support was quick and fast with the embedded functionality.
Thank you so much for the appreciative words! :) I'm very happy to learn that you're finding things easy. It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.
I just signed up minutes ago. I needed to change something and they did it immediately. I'm up and running in no time flat!
Thank you so much for your review! :) I'm very happy to learn that you're satisfied with the app and the service. It was a pleasure for me to help out and answer your questions.
We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Great app. Easy to use, support getting set up was phenomenal. Much better than the "Notify! Wait List" app, which is awful, with poor support.
If you are trying to make a decision between the two, I already tried to install both, and this one worked the best.
Thank you for the appreciative words! :) It was a pleasure for me set things up for you and answer your questions. We definitely strive to be your go to preorder and back in stock alerts app.
It also makes me very happy to make things easier, convenient and more accessible for you.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
I just got off customer support from Vishu. He is very supportive and helpful. Answer all questions I asked.
Thank you so much for your kind words! :) I'm glad to learn that you find the service satisfactory. I was glad to help out with setting up the app and answer your questions.
We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist